I saved a project to the cloud because i was low on disk space. It failed to sync. Now i can’t open the project at all. MONTHS of work. Inaccessible. Please help before i break my computer.
There’s a process for that. Audacity doesn’t much like directly addressing external drives. Close Audacity and only then move files around to wherever you want. Similarly, close Audacity and move your files back to the internal drive for production.
There is a provision for cloud syncing, but it doesn’t appear as an external drive. I need to look this one up.
Koz
I never use Muse’s cloud storage so I can’t really help with that, or your project recovery, sorry.
For future reference I would strongly recommend getting an external SSD “disk” especially as you are a professional user of Audacity. I use a 1TB SSD from Crucial for my underwater photo editing (which consumes even more storage) than my audio work.
Crucial make them in 1, 2 and 4TB sizes, the 1TB in the UK cost me around just £70 last year. They are wonderfully small (6cm x 5cn x 7mm) and so are great for travelling or transporting your data/projects to other machines. My underwater photo coach recommended the X9 Pro range that they do (it’s what he uses) - it works smoothly and fast with Lightroom Classic which is a very resource hungry app.
See: External & Portable SSDs | 500GB, 1TB, 2TB, 4TB | Crucial UK
I, in fact, have two of them. One shadows the other as a daily backup as I hate losing work.
Peter
I don’t know where to move the file to be able to reaccess it. I tried logging out of audio.com to then open it, but that didn’t work either.
Im really confused, i didn’t use an external drive… i tried to sync And save to audio.com but it didn’t sync properly and it won’t open the project locally anymore. Just gives a failed to sync error box.
It is under File. Open from Cloud and Save to Cloud.
It’s an Audio.com service that takes a registered account.
OK, I read that three times and I don’t understand.
You have a registered account at Audio.com and you saved the work in their servers, and now you can’t get it back? You have an account but you saved the work somewhere else such as iCloud? You don’t have an account and your work is stuck at Audio.com?
You can have some housekeeping problems. You created a super large show and now Audio.com can’t fit it on your machine any more?
Post back and use more words.
Koz
What’s the possibility you closed the sending connection before Audaicty finished the upload? We’ve had people do that. I understand it’s not obvious when the transfer is in progress.
Do you have basic WAV, MP3 and other components of your show that you could create it again if you have to?
Are you on Windows? Have you ever done a Clean Shutdown?
Koz
The message i get whether trying to open from my computer OR open from the cloud. Yes, i have a paid subscription for audio.com because it’s supposed to keep this very thing from happening.
• no idea, first time attempting to save to the cloud
•it was a VERY involved project with hundreds of parts so recreation is far from ideal
• yes I’m on windows
• don’t know what a clean shutdown is
Do you think attempting to recover it would help? Where you make the folder and put the shit in it then do the command stuff?
Dueling Posts.
Someone will correct me, isn’t Error 404 a bad connection? Can you make other connections such as connect to email or YouTube?
Sometimes it’s best during a serious failure to back out to basics and make sure everything is working.
I need to drop for some Starbucks.
Koz
As I said earlier I don’t use Muse’s cloud storage, but I did do some QA testing when they were first trialling it and you cold get a limited amount of cloud space for free.
I seem to recall that when I was testing I ended up with two copies of the project one on my machine and one in the cloud - so it may be worth doing a file search on your computer to see if you have a AUP3 for your project.
Peter
Also, if it helps at all, I’ve worked on this project for a long time. I’ve always saved it to my computer until this last time. So it is still there. Only because i attempted to save it to the cloud, when i attempt to retrieve the file, it tries to open it through the cloud. Even after logging out.
The “cloud” is just somebody else’s computer - that’s why I like local (removable) SSD drives.
Peter
I do Peter. It’s just not letting me open it locally. It just tells me it didn’t sync.
Thank you Peter. I’d like to get an external drive. I’m just poor. Sorry.
Everything else is working fine Koz.
UK prices:
- 2TB external hdd: ~ $90
- 2TB audio.com cloud storage: $83.88/year ($227.88/year if paid monthly)
That’s very helpful Peter. Thank you.