Troubleshooting Help

Audacity Help Forum macOS
1

I am a new user.

Hardware:
Scarlett 2i2 3rd Gen Audio Interface
Samson C01 Condenser Microphone
Mac Computer

Software:
Audacity

Problem - getting error message “Error opening recording device. Error code: -9997 Invalid sample rate”

My preferences for Audacity seem to be on 48k which is the same for my Scarlett settings.

Any recommendations for a new user to clear this hurdle?

Thanks!

2

So while we are waiting for our Mac experts to show up, see here for ideas to ponder: https://forum.audacityteam.org/t/sample-rate/59809/1
also: https://forum.audacityteam.org/t/error-9997-invalid-sample-rate/51704/1

Does audacity have permission to use your microphone ?

3

Screen Shot 2021-01-01 at 2.36.18 PM.png
Which version? Audacity (upper left) > About.

Does audacity have permission to use your microphone ?

This is the Sierra OS. It didn’t ask for permissions. I’m running High Sierra (later) and it doesn’t.

? ? ? ? ?

Mac Computer

Which Mac and how old?

Koz

4

Audacity 2.4.2

Which MAC? IMAC 21.5 inch late 2012 running Catalina OS

Where do I check if audacity has permission to use the microphone?

Thanks!

5

for Catalina, see here: https://support.apple.com/en-gb/guide/mac-help/mchla1b1e1fe/10.15/mac/10.15