I’ve stumbled across a set of steps that causes Audacity to crash 100% of the time for me.
File → Export Audio
Click ‘Browse’ button
In the ‘Choose a location…’ window, right-click a folder
Audacity immediately crashes
Audacity opens the Problem Report window indicating an Exception code 0xc0000005 error but when I click ‘Send’, after a few seconds it always fails with a ‘Failed to send crash report’ error.
Operating system: Windows NT
10.0.19045 3570
CPU: amd64
family 6 model 58 stepping 9
8 CPUs
Note that for NT, you may have to fall back to one of these earlier versions of Audacity: The last tested compatible versions for relevant operating systems are:
But this begs the question: just why are you right-clicking on the folder at step 3 - left-click is the normal gesture to choose a folder in the Explorer list
It’s not NT. That is just how Windows OS displays OS version in system logs, memory dumps, etc. and has done so for… decades.
This is a Windows 10 PC running Windows 10 Pro 22H2.
But this begs the question: just why are you right-clicking on the folder at step 3 - left-click is the normal gesture to choose a folder in the Explorer list
Quite by accident. My finger slipped on the mouse and I clicked the right-mouse button instead of the left. Then boom - Audacity crashed. Curious, I tried it again (intentionally). Crash. I’ve tried it on another laptop I also use and can’t repro it, however that device is running Windows 11 and not Windows 10.
Would this be something people would normally do - no.
Are you trying to export to a drive other than the computer internal? That doesn’t always go very well. Known problem.
There is a note about NTFS drives and I have it here somewhere…
Nope - exporting to the local hard drive on the PC. Boring old SSD drive.
It is formatted as NTFS but that is normal for Windows PCs for the last decade.
Anyway, I have the crash logs in case there is anything worth investigating. If no-one else can repro on Windows 10 and/or this is deemed to much of an edge-case, happy to leave it be. Just wanted to report it in case there was something worth fixing.
I have reproduced the same behaviour in Windows 11. I’m sure it’s connected with Microsoft’s new File Explorer, where a right-click in the folder tree can cause FE to close, and even take down running apps.
AnthonyB’s Point 5 is the really annoying part of the problem. How can the Audacity Team know what’s behind the crash if we can’t get the crash log to them?
