Nothing happens when I try to export or save a project

Hi there,
My situation is quite simple to explain. When I choose to save (as) or export (as any format) nothing happens. No dialogue appears. I tried a new project, reinstalling Audacity, removing all preference files, to no avail.

It seems to be a problem with the file dialogue. When I go into the Audacity preferences and then to directories and then click one of the “browse…” buttons, a grey screen opens where the file dialogue should be but it stays completely empty and I have to force quit out of Audacity.

Yesterday I didn’t have this problem, and updating to the latest version did not solve it.

Where are the files? Audacity should be used with local and internal drives. External, network, or cloud drive can cause problems.

Koz

I use only my internal drive. Then again, it has nothing to do with files as the “save as” dialogue simply does not appear. Nothing happens at all. It doesn’t even freeze.

Let’s nuke your preferences and see if that helps.

Follow the instructions in this post: https://forum.audacityteam.org/t/resetting-audacity/50613/1 but delete only the “audacity.cfg” file.

– Bill

As I state in my original post I have already tried removing all preference files. It didn’t help.

Then again, it has nothing to do with files as the “save as” dialogue simply does not appear.

Maybe not. As part of the save “system,” Audacity needs to create a list of places, drives, and services to choose from. If it can’t do that, the dialog may gray out.

Describe the Mac. I’m typing this on a 16GB Mini with 1TB internal drive.

How do you do backups?

First I’ve heard of anything like this. I can get a gray Export dialog if there are no timelines—the work surface is empty.

Screen Shot 2021-12-14 at 9.37.21 AM.png
Koz

The options in your screenshot are not greyed out in my case. I click them, the menu closes and when you expect the file dialogue nothing happens, absolutely nothing. Like I said in my post I use a MacBook Air M1 16GB 512GB running the latest version of macOS.

I occasionally do backups to my NAS, would that make a difference?

Does Audacity have permission to access files and folders?

Yes, it has full file access. I’m pretty sure this is an actual bug because there’s not even an error message or anything.

would that make a difference?

I don’t know. I do know that pursuing a problem with single-minded, linear determination isn’t desirable. “Scatter-shotting” sometimes reveals helpful tidbits as does pattern recognition. It is desirable, in the instance of the forum, to flesh out the personality and environment of the poster.

I’m pretty sure this is an actual bug

So far we have a very puzzling anomaly on one machine. A bug happens to multiple different users on multiple different machines. That doesn’t mean it’s not. It just means chances are very slim.

updating to the latest version did not solve it.

What were the before and after releases by number?

Yesterday I didn’t have this problem

I know this question is dead obvious, but what could possibly have happened between then and now? Did your Mac do an update? When did you do the last Mac System Update?

Koz

What were the before and after releases by number?

That’s not frivolous. The version 3 series had some interesting failures.

Koz