How to record phone call - other side speech is NOT recorded?

Hi,

On VOIP phone call, using Zoiper software, I am trying to record the entire phone call conversation but the problem is that Audacity, regardless if incoming ( * ) or outgoing ( ** ) phone call, records only my speech where I am speaking into the microphone. Incoming voice, from the person on the other side, is not being recorded and/or recording volume is zero.

If I listen EXTREMELY carefully then I hear very very very quiet voice from the other side into the recorded (exported) file as mp3 so I believe the problem is that recording of the other side of phone call is basically zero or almost zero volume. I don’t know how to increase the volume? But volume of my own speech on recorded phone calls is good.

( * ) i receive the phone call when someone else calls me

( ** ) i am the one who executes the phone call and call someone else

Would anyone please help?

Audacity will only record from one device or direction. Generally, Audacity gets its sound from the computer and that’s your outgoing call. The incoming call is a service of Zoiper and they have to be convinced to share. That can be harder than you think because active bidirectional connections can cause instability or make the call fail. So Zoiper is not going to want to do that.

Google thinks you can record your call in Zoiper.

It’s also possible that Zoiper has a on-line recorder similar to Skype?

Koz

Your incoming “ghost voice” is the Zoiper echo cancellation error. Ideally (for them) it would be completely silent.

Koz

The desperation method is sit your smartphone recording in the middle between you and the computer sound system. This is ideally done in a quiet room. I used to do something similar for conference calls for people who couldn’t make it.

Koz

Possibly can salvage that recording with LevelSpeech2.ny if you can make out what the OP is (faintly) saying.

The plug-in won’t help if there is no (faint) sound to amplify : 0 x = 0.

then why can some people record whatever they are listening? its just incoming audio. Just like I was listening to youtube music and wanted to record it in Audacity. There should be some way to record incoming audio.

then why can some people record whatever they are listening? its just incoming audio

Yes, you can [u]record the sound coming OUT of your soundcard[/u] so if you’re hearing both sides of the conversation in your headphones you can record it. And, that can be a mix of sounds.

then why can some people record whatever they are listening?

Ask them. Recording sound going both ways on a computer (transmit and receive) is rough to do. There’s always special routing software in there somewhere to keep everything straight. Have you heard interview podcasts where the guest sounds like a super bad cellphone? That’s what happens when you mess this up.

Did you Google “Record Zoiper Calls”? They seem to think there may be a way to do it inside the Zoiper sound manager software. That’s the best way.

Koz

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Koz

Koz which software is this? There is no such thing in Zoiper.

I Googled “Record Zoiper Calls.”

Koz

Still waiting if someone could please assist with this…Several weeks consumed and still unable to record webinars and phone calls.

Also still trying to figure out how to pre-record my speech (which i have figured out successfully) and then, via Play button, make this speech live on either phone call (obviously via VOIP so on computer) or webinar, just like if I was talking into the microphone.

then why can some people record whatever they are listening? its just incoming audio. Just like I was listening to youtube music and wanted to record it in Audacity. There should be some way to record incoming audio.

It is not simple incoming audio. Conferencing, communications and phone calls are aggressively managed so as not to create feedback loops, echoes, rumble and other sound damage. That’s why you can’t just push a button and record everything—unless the communications software itself has provision to do that.

I did it with two computers and a sound mixer. The computer on the right is left to itself to manage the Skype call and the computer on the left records the sound mixer—both sides. If I wanted to, I could have split the conversation between Stereo Left and Right and did post production filtering later. The goal of this experiment was to make a “live” podcast.




Also still trying to figure out how to pre-record my speech (which i have figured out successfully) and then, via Play button, make this speech live on either phone call (obviously via VOIP so on computer) or webinar, just like if I was talking into the microphone.

That’s beginning to sound more and more like a robo-call.

“Good morning. I’d like to tell you about a terrific opportunity…”

Koz