Hi everyone,
I have recently bought a Focusrite Scarlet6i6 but I can’t make the recording device work on Audacity.
I have Pro Tools First and it works on it, so the hardware is fine.
I have tried matching the sample rates as instructed in the manual on the local computer : /audacity/help/manual/man/error_opening_sound_device.html
I have tried it with MME (and tried every other ones just to see), I always get the same error message “error opening recording device. Error code : -9999 Unanticipated Error”.
In the audio device info, I see that (i removed all the devices that are not the Focusrite) :
==============================
Default recording device number: 1
Default playback device number: 4
==============================
Device ID: 0
Device name: Mappeur de sons Microsoft - Input
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
==============================
Device ID: 1
[b]Device name: Focusrite USB (Focusrite USB Au
Host name: MME
Recording channels: 2[/b]
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
[b]Supported Rates:
[/b]
==============================
Device ID: 4
Device name: Focusrite USB (Focusrite USB Au
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Device ID: 8
Device name: Focusrite USB (Focusrite USB Audio)
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.12
Low Playback Latency: 0
High Recording Latency: 0.24
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 11
Device name: Focusrite USB (Focusrite USB Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
==============================
Device ID: 14
Device name: Focusrite USB (Focusrite USB Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
44100
==============================
Device ID: 15
Device name: Focusrite USB (Focusrite USB Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 20
Device name: Focusrite USB (Focusrite USB Audio)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Selected recording device: 1 - Focusrite USB (Focusrite USB Au
Selected playback device: 4 - Focusrite USB (Focusrite USB Au
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
[b]Received -9999 while opening devices[/b]
What I don’t understand is that for my recording device, there are not supported rates ?
I have the latest drivers of the focusrite (i tried reinstalling them, it did not change anything).
I have tried changing manually the rate from the “asio control panel” too, it did not change anything.
I’ve tried both in mono and stero for every rate.
Does anyone have a solution ?
Thank you in advance