Won't recognize my Focusrite interface

Feedback and Discussion Forum
1

I’ve tried to uninstall and re-install the audacity app. I tapped on Transport and pressed scan for audio devices and nothing pops up. I would truly appreciate it if someone can walk me through this process. Thank you

2

Your Focusrite may be defective.

  1. Plugin the Focusrite, turn it on, and connect the USB cord.
  2. Wait a minute for the computer to see the device.
  3. Audacity Transport > Rescan Audio Devices
  4. Audacity Setup should now see the Focusrite. It may show up as a generic USB device.
  5. Windows should show the device if you right-click on the Speaker ICON in the taskbar and select the 4th entry: “SOUNDS”. You unit should show up on the Playback and Recording tabs.
  6. If Windows doesn’t show the device, contact Focusrite.
3

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