Why am I told to use the online version if I already have audacity on my computer?

I have audacity on my laptop but when i try to open and work on an mp3 send to me, I am told that I have to use the audacity ‘online’ version. What’s up?

There is no online version. Make sure you have the REAL Audacity from audacityteam.org.

Or tell us the exact message.

If it’s not REALLY an MP3 you may need to install FFmpeg.

Does it play in Windows Media Player (or whatever you normally use)?

Does Windows have Get Info for a file? This may be a good time to find out what you really have.

Koz

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