Turntable Recording through USB Preamp -- Not recording

Audacity Help Forum
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Hi. Very new here and not well versed in this so please go easy on me.

I am trying to digitize vinyl. I have the following setup:

Fluance RT-85 > Dynasty Proaudio UA2D > Acer Nitro 5 Laptop with Windows 11.

I have updated Audacity to the latest version.

Windows appears to recognize the UA2D as a USB sound device.

In Audacity I set the recording device as USB Sound device (with 2 channel stero) and the playback as the USB sound device (the UA2D has a headphone jack) but I’ve also tried it with the laptop speakers as the playback and that didn’t work either. I have the host set as MME and it is showing “PortAudio V19.7.0-devel, revision unknown”. The project sample rate is 44100 Hz

When I let the needle drop and hit record it is “recording” in the sense that the line is moving but there is no waveform.

There IS sound in the preamp headphone jack (i.e., I can hear just fine the music through the preamp headphones).

Also I am getting a green “signal” on the display on the preamp. The input is set to “phono.”

A couple of things I have tried.

1 – unplugging both ends of the USB cable and replugging them into the laptop and the preamp.

2 – uninstalling and reinstalling audacity.

3 – Checking to see if the drivers for the preamp and my laptop generally are up to date.

4 – I also deleted audacity from the roamapp folder (I read that on the forums).

A couple of thoughts:

It is unclear from the UA2D website if it is Windows 64 compliant but Amazon reviewers mention using win 64 to record vinyl without problems.

My USB ports on my laptop are all usb 3.0 (I’m not sure that is a problem but include it as potentially relevant).

Thank you in advance and please don’t hesitate to talk to me like I’m stupid.

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Adding:

This morning I used a new USB A to B cable to see if the problem was a faulty cable. No luck.

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Is PortAudio the Recording Device? That’s not exactly the same as ProAudio… Usually it will say “USB…something”.

A couple of things you can check - Right-click the Windows speaker/volume icon and then Open Sound Settings.

Assuming the USB device shows-up you can try Listen To This Device to make sure Windows is getting a signal. That should work without Audacity or any application.

Check your Security Settings to make sure Audacity has permission to use the USB device.

And while you’re messing with Windows, make sure Windows “enhancements” are turned OFF. They can cause all kinds of strange problems trying to “help”.

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Thank you for replying.

I am going to try these solutions. Unfortunately, I have some last-minute travel that is going to delay this, but I will report back if this (or something else) works.

Thanks again for reaching out to help.

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I have a $499 Music Hall PA2.2 - The headphone out is only driven by the analog side of the unit. I don’t think you can send a signal from the Phone Preamp > USB > Computer > USB > Headphone socket. ie a round trip to the Dynasty Proaudio UA2D.

If thats what you are trying to do, check with Dynasty.

In the Windows sound device/driver properties if you are trying to listen to the device, you either need to have audacity Transport/Transport options/enable software playthrough OR select the driver properties for the recording device and select Listen to this device.

DO NOT DO BOTH

With one of those set you should be able to record and while recording, hear what is being recorded through the PC speakers and/or soundcard - Windows controls the volume.

On both systems that I run Audacity on I have different input/output devices.

++Mark.

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