Temporary Folder

vanillaspice · May 14, 2013, 8:24pm

Since upgrading to v.2.0.3, I tried making a recording, the program crashed, so I wanted to try again but changing my temp folder.

When I try to do that, first, it says that “Space remaining is not available because the above location doesn’t exist.”

Then, if I save that location and quit Audacity for the change to take effect, it will refuse to start up, saying that it can’t find a proper place to write temp files, and to please visit the preferences. I click through, and the program shuts down.

Does anybody else have this problem? I would really like to NOT use the default location, as it’s on my system drive!

steve · May 14, 2013, 9:36pm

What location are you trying to use for the temporary folder?
Check that the path that you set in Audacity is exactly correct and that it is a location where you have read/write permissions.

vanillaspice · May 14, 2013, 10:10pm

It doesn’t matter the location. It could be /Volumes/Iomega_HDD/AudTemp (which I had been using before) or it could even be /Users/(MyUserName)/Desktop/audacity_temp/ with everyone set to read and write. For some reason, it refuses to look there when I have it open and, if I set that location anyway, I have to delete the location from /HDD/Library/Preferences/net.sourceforge.audacity.plist to get the program to start up.

kozikowski · May 14, 2013, 10:18pm

Have you ever done Go > Desktop > Utilities > Disk Utilities > > Verify Disk and Repair Permissions? Actually you can do that to all your connected drives although they will only allow Verify.

If you have puzzling permissions issues, that maybe worth a shot.

Koz

steve · May 14, 2013, 11:16pm

Does “audacity_temp” exist on your Desktop?

vanillaspice · May 14, 2013, 11:28pm

It did, but it doesn’t any longer.

steve · May 15, 2013, 12:40am

How are you setting the folder? Are you typing the path or clicking on “Choose” and selecting it? Try both.

vanillaspice · May 15, 2013, 12:43am

That appears to be it.

Clicking on Choose and navigating to the folder doesn’t work, only typing the location.

RightWingNutter · July 3, 2013, 6:24pm

I have a similar problem, but Audacity crashes without giving me the opportunity to select a folder. I have run permission repair on the drive.

Audacity version 2.0.3.0
(started happening on 2.0.2 so I deleted the app and upgraded.)
Mac OS version 10.6.8

Upon launch get the a dialog:
Message

Audacity could no find a place to store temporary files.
Please enter an appropriate directory in the preferences dialog.

Audacity then quits without giving me a chance to try to get to preferences. One time it stayed in memory and I was able to switch to it. There was no preferences option showing on its menus, nor a quit option. Quit from the dock didn’t work so I had to force quit.

Selecting Reopen gives the same result. Restarting and opening gives the same result.

Crash report below:

Process:         Audacity [5001]
Path:            /Applications/Audacity/Audacity.app/Contents/MacOS/Audacity
Identifier:      net.sourceforge.audacity
Version:         2.0.3.0 (2.0.3.0)
Code Type:       X86 (Native)
Parent Process:  sh [4998]

Date/Time:       2013-07-03 10:48:43.683 -0700
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          -30659 sec
Per-App Interval Since Last Report:  213 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      FFB255D4-7F19-4874-9154-03D9D434FE18

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000003
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   Audacity                      	0x0035dd5a ExtImportPrefs::PopulateOrExchange(ShuttleGui&) + 762
1   Audacity                      	0x0035eb75 ExtImportPrefs::ExtImportPrefs(wxWindow*) + 1013
2   Audacity                      	0x00183e4a PrefsDialog::PrefsDialog(wxWindow*) + 1850
3   Audacity                      	0x000423ea AudacityApp::InitTempDir() + 826
4   Audacity                      	0x00043b94 AudacityApp::OnInit() + 2212
5   Audacity                      	0x000461d1 wxAppConsole::CallOnInit() + 17
6   Audacity                      	0x0053eec0 wxEntry(int&, wchar_t**) + 112
7   Audacity                      	0x0003e6a8 main + 24
8   Audacity                      	0x0003e44e _start + 216
9   Audacity                      	0x0003e375 start + 41

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib             	0x92658382 kevent + 10
1   libSystem.B.dylib             	0x92658a9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib             	0x92657f59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib             	0x92657cfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib             	0x92657781 _pthread_wqthread + 390
5   libSystem.B.dylib             	0x926575c6 start_wqthread + 30

Thread 2:
0   libSystem.B.dylib             	0x92657412 __workq_kernreturn + 10
1   libSystem.B.dylib             	0x926579a8 _pthread_wqthread + 941
2   libSystem.B.dylib             	0x926575c6 start_wqthread + 30

Thread 3:
0   libSystem.B.dylib             	0x92657412 __workq_kernreturn + 10
1   libSystem.B.dylib             	0x926579a8 _pthread_wqthread + 941
2   libSystem.B.dylib             	0x926575c6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000003  ebx: 0x0035da6b  ecx: 0x0003ebb5  edx: 0x00000000
  edi: 0xbffff140  esi: 0x01990e00  ebp: 0xbffff188  esp: 0xbffff0f0
   ss: 0x0000001f  efl: 0x00010246  eip: 0x0035dd5a   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
  cr2: 0x00000003

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Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
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Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
Parallel ATA Device: OPTIARC  DVD RW AD-5630A
USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa400000 / 3
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USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000 / 3
USB Device: MX870 series, 0x04a9  (Canon Inc.), 0x1743, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x1a100000 / 2
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000 / 2

vanillaspice · July 4, 2013, 12:50am

•You’re going to need to enter the Go menu, hold Option, and select Library.
•Then you’re going to navigate to Application Support>audacity>audacity.cfg.
•Open audacity.cfg with TextEdit and find TempDir=.
•It should have the temporary directory you specified there. Cut that text.
•Start Audacity.
•Return to Audacity>Preferences>Directories and paste the desired directory text.
•If you see Free Space: xyz GB, then it works, and you can click OK.
•If it continues to say that Free Space is not available because the specified location does not exist, manually type in the desired location.

Gale_Andrews · July 5, 2013, 11:47am

I tested that on my Mac mini - Choose… , navigating and selecting a folder you can write to seems to work fine.

Gale

RightWingNutter · July 11, 2013, 7:34am

•You’re going to need to enter the Go menu, hold Option, and select Library.
•Then you’re going to navigate to Application Support>audacity>audacity.cfg.
•Open audacity.cfg with TextEdit and find TempDir=.
•It should have the temporary directory you specified there. Cut that text.
•Start Audacity.
•Return to Audacity>Preferences>Directories and paste the desired directory text.
•If you see Free Space: xyz GB, then it works, and you can click OK.
•If it continues to say that Free Space is not available because the specified location does not exist, manually type in the desired location.

Found and opened audacity.cfg. Found TempDir= (I had never specified it), copied and pasted the text into the Go to Folder dialog, and it went there. The specified TempDir folder exists, but is in a hidden folder named “Private”
I started Audacity, but it died as before, without giving me an option to enter a location.
The value of TempDir=/var/folders/zy/zycQj8ldHoOiM5dUnAnaWk+++TQ/-Tmp-/audacity-edwardnutter
I found that I had only Read access to that folder, (as Admin I had Read/Write access, but…) I backed out to folder zy and gave my user r/w access and propagated that down. Audacity still croaks.
I prepended /private to the TempDir= specification. Audacity still dies on launch.

I’d like to delete, then reinstall it fresh. I can delete its folder in Application Aupport and the zy folder in /var/folders. Besides the app itself, is there anything else I should trash before reinstalling?

Gale_Andrews · July 11, 2013, 12:06pm

I somewhat doubt going back to a vanilla installation is going to help.

Is your aim to use Audacity without admin permissions or something else?

If you delete the folder

~/Library/Application Support/audacity/

and the file

~/Library/Preferences/audacity Preferences (which will exist if you ever used an old 1.2 version of Audacity)

then Audacity will have factory fresh settings if you do a reinstallation from the DMG.

Note the correct installation instructions:

1 Double-click the downloaded DMG to mount it

2 Then to install Audacity, copy the “Audacity” folder from the newly mounted DMG to /Applications or any other location of your choosing.

3 Launch Audacity from the /Applications folder, not from the DMG.

However this will then mean that Audacity will again try to write a temp directory in /var/folders.

If you have limited permissions I think it may be better instead to make sure Audacity is quit, then open audacity.cfg and edit TempDir to a path to which you have been given permission to write. For example:

[Directories]
TempDir=/Users/edwardnutter/Desktop/audacity _temp

Make sure you have the [Directories] line as well as TempDir underneath that. Make sure that is the only TempDir specified in audacity.cfg.

Gale

RightWingNutter · July 11, 2013, 5:34pm

I like to disrupt the system to the minimum degree necessary to get done what I need. I normally run as a user with Admin privileges, but can run as Admin and root if I need to. All I want is to be able to use Audacity normally, as I was able to until a couple of weeks ago.

I edited the TempDir= line to point at /TempFiles/Audacity and created that path off the top level of the disk (not off /users/me). Audacity seems to be happy with that. I’m still curious as to why it suddenly decided to not like its former temporary folder. Permission fixing with Disk Utility didn’t help. I am irked that it crashed without ever giving me the chance to specify a temp folder from within the program. I consider that to be a bug.

Gale_Andrews · July 11, 2013, 5:58pm

We cannot see your machine to answer your question but the fact that you could not write to the original location is probably a Mac bug. Glad you got it fixed.

Yes it’s a bug that Audacity crashes rather than letting you change Preferences in the app, but (perversely) it usually only affects Linux users launching Audacity as root (that is, almost no-one).

Gale