Sound Pads cutting out from RODECaster Pro 1 mixboard when using Audacity 3.2.5

Sound recording is cutting out after about 4 seconds. There are intermittent sounds recorded.

Please see attached Audacity screenshot showing the dropped sound and the associated log.


log.txt (4.9 KB)

Current setup includes:

  • All-in-One Windows computer with Windows 10 enterprise.
  • RODECaster Pro 1 mixboard.
  • Connection between mixboard and computer is USB-C.

Have read in the forum to try adjusting the buffer and have tried the following settings - 50, 70, 80, 90, 100, 110, 200 - all with the same result.

We can hear the audio the entire time through the headphones, but the sound is only recording intermittently / sporadically.

Not sure what else to try.

Thanks in advance for any suggestions.

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