Pyle pmxu43bt mixer is recognized, but does not record

[Machtyn]

I recently picked up the Pyle pmxu43bt mixer. However, once I connected it to my Windows 10 loaded laptop via USB, fired up the latest version of audacity, 2.4.1, and tried to record something… anything, nothing would record. I made sure to select the recording device as JieLi BR17 (the device software installed for the mixer board) and I tried all three Audio Host options. The kicker is that when I click on the Recording Meter Toolbar and activate the “Click to Start Monitoring” I get proper sound being detected from the mixer board. It just doesn’t record anything on the track, even when I click the record button. All I get is a flat line.

I’m certain I’m missing something, but I just don’t know what. Any ideas?

[Machtyn]

Okay, I was stupid. I didn’t think I’d have to set two of the volume knobs up near the max level. But that’s what it took. Now to figure out how to kill the buzzing.

[kozikowski]

The Pyle has volume meters. Can you make the 3 green lights come on comfortably? Is it buzzing in your headphones connected to the Pyle?

Don’t start diagnostics with Audacity. That’s the last thing down the chain.

Koz

[Cerbaill]

I am having the same issue. It says it’s there but I am not hearing anything nor can I tell if any sound is coming through.