No sound

[NobleNeon]

Whenever I open Audacity a message always pops up saying

Could not find any audio devices. You will not be able to play or record audio. Error: Internal PortAudio error

And so after pressed okay I see there are tabs to select recording device or playback device, which are both empty, even clicking on them shows them as empty.

I tried doing

• Edit > Preferences > Devices

and they were all empty, Host, Playback, Recording, completely empty.

I also did the Audio Device info and came out

Default recording device number: -1 Default playback device number: -1 No devices found.

I’m using Windows 10 Enterprise Insider Preview Build 10074 on an HP Envy 15 Laptop

[cyrano]

Have you tried updating audio drivers?

[NobleNeon]

@cyrano

Have you tried updating audio drivers?

Yes I have and they all say they’re up to date

[kozikowski]

Can you play a YouTube video with sound when Audacity is closed? Do the Windows control panels agree that you don’t have any sound devices? Audacity gets its show from the computer. The computer has to know about and be completely comfortable with the microphone or other device before Audacity even starts.

Windows 10 Enterprise? Does it work any better if you roll back to Windows Something Else?
Koz

[Robert2]

@NobleNeon

@cyrano

Have you tried updating audio drivers?

Yes I have and they all say they’re up to date

You could try reinstalling your audio drivers. It often solves more problems than just checking that you have the current version.

[NobleNeon]

@kozikowski

Can you play a YouTube video with sound when Audacity is closed? Do the Windows control panels agree that you don’t have any sound devices? Audacity gets its show from the computer. The computer has to know about and be completely comfortable with the microphone or other device before Audacity even starts.

Windows 10 Enterprise? Does it work any better if you roll back to Windows Something Else?
Koz

I can still hear audio with Audacity closed or open, the Windows control panels do agree that I do have sound devices. I can hear audio and use my microphone on any other program, but Audacity

[steve]

Try rebooting your computer and then try Audacity before running any other audio program.

[Gale_Andrews]

If the problem persists after reboot please update to the latest Technical Preview (I think that is build 10162 at the time of writing).

Also you can (I imagine) obtain a technical report on your audio devices by using the WIN + R shortcut, then type “dxdiag” (without quotes) then press ENTER on your keyboard.


Gale

[NobleNeon]

@steve

Try rebooting your computer and then try Audacity before running any other audio program.

Did so and didn’t work

[Gale_Andrews]

Does Audacity see the audio devices on your other version of Windows, assuming you have the Technical Preview in a partition?

Gale