Dear board mods,
my post was closed after it has not received any answer within 30 days. While I do not expect to receive a reply that quickly, I would still like to be optimistic that someday somebody might read it an drop me a line on ow to solve it. But how is this supposed to happen when the ticket is closed?
As a former IT supporter I know that 30-day-routine, but from a practical point of view, I cannot understand it. And speaking from the practical pov again: what am I supposed to do now? I cannot re-open the post, so I would have to make a new one with identical content, which would seem somewhat pushy to me though. Advise is much appreciated.
Cheers,
bum