Los of crashing running Windows and Audacity 3.7.0

No idea why but suddenly changing pitch deletes the sample, saving or closing causes files to have to be recovered. I’ve used it for several months with no issues… lots of error code 126-

Any thoughts on bug fixes?

The errors you’re showing here is just Audacity probing for different versions of FFmpeg. The log doesn’t show any actual errors.

The log it generates won’t send, I saved it to word if that helps?
log.txt (1.4 KB)

Any suggestions?
I’ve used earlier versions of Audacity for years with no odd crashes-
Uninstall and re-install?

Trying again to post part of the error log:

Operating system: Windows NT
                  10.0.22631 4317
CPU: amd64
     family 6 model 183 stepping 1
     24 CPUs

GPU: UNKNOWN

Crash reason:  EXCEPTION_ACCESS_VIOLATION_EXEC
Crash address: 0x7fff7e3545a0
Process uptime: 166 seconds

Thread 0 (crashed)
 0  wxbase313u_vc_x64_custom.dll + 0x2745a0
    rax = 0x00007fff7e316068   rdx = 0x00000229d8bcbfd0
    rcx = 0x00000229d7aa5330   rbx = 0x00000229d7aa5330
    rsi = 0x000000cdef96ca88   rdi = 0x00000229d8bcbfd0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c428
     r8 = 0x0065006e00610050    r9 = 0x00007fff794812c6
    r10 = 0x00007fff79470000   r11 = 0x000000cdef96c370
    r12 = 0x0000000000000000   r13 = 0x0000000000000000
    r14 = 0x00000229d7490330   r15 = 0x00000229d8bcbfd0
    rip = 0x00007fff7e3545a0
    Found by: given as instruction pointer in context

    Stack contents:
     000000cdef96c428 df ec 32 78 ff 7f 00 00                          ßì2xÿ...        
    Possible instruction pointers:

 1  wxmsw313u_core_vc_x64_custom.dll + 0x39ecdf
    rax = 0x00007fff7e316068   rdx = 0x00000229d8bcbfd0
    rcx = 0x00000229d7aa5330   rbx = 0x00000229d7aa5330
    rsi = 0x000000cdef96ca88   rdi = 0x00000229d8bcbfd0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c430
     r8 = 0x0065006e00610050    r9 = 0x00007fff794812c6
    r10 = 0x00007fff79470000   r11 = 0x000000cdef96c370
    r12 = 0x0000000000000000   r13 = 0x0000000000000000
    r14 = 0x00000229d7490330   r15 = 0x00000229d8bcbfd0
    rip = 0x00007fff7832ecdf
    Found by: simulating a return from leaf function

    Stack contents:
     000000cdef96c430 49 f3 f5 31 62 7d 00 00 00 00 00 00 00 00 00 00  Ióõ1b}..........
     000000cdef96c440 d0 bf bc d8 29 02 00 00 d0 bf bc d8 29 02 00 00  п¼Ø)...п¼Ø)...
     000000cdef96c450 88 ca 96 ef cd 00 00 00 00 00 28 00 00 00 00 00  .ʖïÍ.....(.....
     000000cdef96c460 b0 47 95 78 ff 7f 00 00                          °G•xÿ...        
    Possible instruction pointers:

 2  wxmsw313u_core_vc_x64_custom.dll + 0x9c47b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c468
    rip = 0x00007fff789547b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c468 70 c5 96 ef cd 00 00 00 d0 bf bc d8 29 02 00 00  pŖïÍ...п¼Ø)...
     000000cdef96c478 c2 71 11 78 ff 7f 00 00                          Âq.xÿ...        
    Possible instruction pointers:

 3  wxmsw313u_core_vc_x64_custom.dll + 0x1871c2
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c480
    rip = 0x00007fff781171c2
    Found by: stack scanning

    Stack contents:
     000000cdef96c480 00 00 28 00 00 00 00 00 ff ff ff ff 00 00 00 00  ..(.....ÿÿÿÿ....
     000000cdef96c490 b0 90 92 78 ff 7f 00 00                          °.’xÿ...        
    Possible instruction pointers:

 4  wxmsw313u_core_vc_x64_custom.dll + 0x9990b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c498
    rip = 0x00007fff789290b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c498 b0 90 92 78 ff 7f 00 00                          °.’xÿ...        
    Possible instruction pointers:

 5  wxmsw313u_core_vc_x64_custom.dll + 0x9990b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c4a0
    rip = 0x00007fff789290b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c4a0 b0 90 92 78 ff 7f 00 00                          °.’xÿ...        
    Possible instruction pointers:

 6  wxmsw313u_core_vc_x64_custom.dll + 0x9990b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c4a8
    rip = 0x00007fff789290b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c4a8 88 ca 96 ef cd 00 00 00 00 00 28 00 ff 7f 00 00  .ʖïÍ.....(.ÿ...
     000000cdef96c4b8 70 c5 96 ef cd 00 00 00 d0 bf bc d8 29 02 00 00  pŖïÍ...п¼Ø)...
     000000cdef96c4c8 e6 db ff 77 ff 7f 00 00                          æÛÿwÿ...        
    Possible instruction pointers:

 7  wxmsw313u_core_vc_x64_custom.dll + 0x6dbe6
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c4d0
    rip = 0x00007fff77ffdbe6
    Found by: stack scanning

    Stack contents:
     000000cdef96c4d0 b0 90 92 78 ff 7f 00 00                          °.’xÿ...        
    Possible instruction pointers:

 8  wxmsw313u_core_vc_x64_custom.dll + 0x9990b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c4d8
    rip = 0x00007fff789290b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c4d8 b0 90 92 78 ff 7f 00 00                          °.’xÿ...        
    Possible instruction pointers:

 9  wxmsw313u_core_vc_x64_custom.dll + 0x9990b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c4e0
    rip = 0x00007fff789290b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c4e0 30 53 aa d7 29 02 00 00 ff ff ff ff 00 00 00 00  0Sª×)...ÿÿÿÿ....
     000000cdef96c4f0 88 ca 96 ef cd 00 00 00 00 00 28 00 cd 00 00 00  .ʖïÍ.....(.Í...
     000000cdef96c500 70 c5 96 ef cd 00 00 00 0b 00 00 00 00 00 00 00  pŖïÍ...........
     000000cdef96c510 d0 bf bc d8 29 02 00 00 c4 4e 95 96 ff 7f 00 00  п¼Ø)...ÄN•–ÿ...
    Possible instruction pointers:

10  lib-wx-wrappers.dll + 0x4ec4
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c520
    rip = 0x00007fff96954ec4
    Found by: stack scanning

    Stack contents:
     000000cdef96c520 d0 bf bc d8 29 02 00 00 88 ca 96 ef cd 00 00 00  п¼Ø)....ʖïÍ...
     000000cdef96c530 ff ff ff ff 00 00 00 00 30 53 aa d7 29 02 00 00  ÿÿÿÿ....0Sª×)...
     000000cdef96c540 88 ca 96 ef cd 00 00 00 00 00 28 00 ff 7f 00 00  .ʖïÍ.....(.ÿ...
     000000cdef96c550 70 c5 96 ef cd 00 00 00 00 00 00 00 29 02 00 00  pŖïÍ.......)...
     000000cdef96c560 d0 bf bc d8 29 02 00 00 4b 19 10 7e ff 7f 00 00  п¼Ø)...K..~ÿ...
    Possible instruction pointers:

11  wxbase313u_vc_x64_custom.dll + 0x2194b
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c570
    rip = 0x00007fff7e10194b
    Found by: stack scanning

    Stack contents:
     000000cdef96c570 50 00 61 00 6e 00 65 00 6c 00 00 00 00 00 00 00  P.a.n.e.l.......
     000000cdef96c580 05 00 00 00 00 00 00 00 07 00 00 00 00 00 00 00  ................
     000000cdef96c590 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
     000000cdef96c5a0 74 75 6b cc 2a f1 00 00 38 c6 96 ef cd 00 00 00  tukÌ*ñ..8ƖïÍ...
     000000cdef96c5b0 b0 90 92 78 ff 7f 00 00                          °.’xÿ...        
    Possible instruction pointers:

12  wxmsw313u_core_vc_x64_custom.dll + 0x9990b0
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c5b8
    rip = 0x00007fff789290b0
    Found by: stack scanning

    Stack contents:
     000000cdef96c5b8 88 ca 96 ef cd 00 00 00 30 53 aa d7 29 02 00 00  .ʖïÍ...0Sª×)...
     000000cdef96c5c8 ff ff ff ff 00 00 00 00 00 00 28 00 00 00 00 00  ÿÿÿÿ......(.....
     000000cdef96c5d8 65 18 8b 75 f6 7f 00 00                          e.‹uö...        
    Possible instruction pointers:

13  Audacity.exe + 0x461865
    rbp = 0x00000229d7aa5330   rsp = 0x000000cdef96c5e0
    rip = 0x00007ff6758b1865

I’m afraid crashing is back big-time, an issue v3.6.4 seemed to have solved. Whether I Ctrl A,S,W or A,S,Q makes no difference. Sometimes I’m lucky and can close a project by clicking x on the window. I tried regressing to v3.6.4 but it said my project couldn’t be opened and I had to upgrade to v3.7.0 - catch-22. What’s more, the error reporting still fails - but if it worked, would anyone take notice?

All the new features are very nice if you want them but they’re frills - the cake should first be baked properly. I know Audacity is freeware but it ought to be free of bugs as fundamental as this one.

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I urge consideration of the tried-and-true system of having different versions of Audacity downloads. Alpha, Beta, Release, and Stable Release.

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I appreciate the responses, I tried uninstalling 3.7.0 and reinstalling version 3.5.0.
As noted in other forum posts it wouldn’t open the file I was working on since it was created in a newer version. My work around is to reload 3.7.0 save my file as a .WAV uninstall it again and go back to 3.5.0.
It does seem more time bug fixing 3.7.0 would resolve the crashing and failure to save files, etc.
Some of the new features are desirable in 3.7.0 but too frustrating is they don’t work as intended.
Guess I’ll wait for 4.0 and hope it’s as reliable and usable as older versions have been.

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