Internet Recording Volume Too Low

Windows 10 / Audacity 2.3.2

I have a computer I use mostly for recording. The hard drive recently started to die, so I had to replace it and reinstall Windows 10 and Audacity. I record mostly off the Internet. Previously, I set the Recording Volume at about .7 and got the result you see in Pic 1. I could set the Recording Volume to max and get the result in Pic 2. I know that is no good for recording, but it demonstrates the range of adjustment available. Now, both those screenshots were from a different computer I have running Windows 10 and Audacity 2.3.0, but is exactly what I previously experienced on the computer I am now having this issue with. I do not think the difference in Audacity versions is the problem, but I guess it could be.

Pic 3 is from the problem computer. As you can see, the Recording Volume is set to max but I can only get -0.5 to 0.5. I have been through all the Windows sound settings, everything is to max. All my drivers are up to date. Windows sound troubleshooter was no help. I have switched around the “Recording Device” in Audacity - no change. I have change a hundred things in Windows and in Audacity back and forth with no change.

Get this, however - If I play music stored on my computer and record it with Audacity, everything is fine, I can max out the Record Level. So it is ONLY when recording sound from the Internet that I have this issue.

Suggestions? Thanks in advance.
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Try WASAPI (loopback). See [u]this page[/u].

With WASAPI loopback you should get the “full volume” and you shouldn’t be able to adjust it.

Note that many streaming services are now using loudness normalization (loudness matching, different from the usual-normal normalization) and the peaks won’t always hit 0dB.