Intermittent problem with playback on Audiobox USB96

Audacity Help Forum
1

Hi, newbie here. I am sometimes having a problem playing back a track with Audiobox USB96. Two Audacity error messages come up: Internal PortAudio error and Error opening sound device. I don’t get this error using older Scarlett 2i2 equipment or the built-in Mac mic and speakers. And sometimes everything works fine, until eventually the error messages come up again and I basically close Audacity, shut down my Mac and try again. I am using MacBook Pro macOs Ventura 13.5 with Audacity 3.3.3.

Any ideas would be greatly appreciated! Thank you.

2

Windows guy here. I don’t know what to suggest other than try a new USB cable.

3

Thanks for that suggestion! Using the USB cable from my older equipment, it works fine. I think I will contact PreSonus about the problem with their cable so I can get a replacement one, but it’s great to be able to work now in the meantime.

Thanks again!

4

Hey we got lucky! :grinning: Thanks for the report.

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