Input "What U Hear" not being captured

Audacity 3 Help Forum Windows
1

Hi and thanks in advance.

I have used the 1.3 version before with no issues. Installed newest version 2.0.3 (with .exe installer) on Windows 7 machine (Version 6.1 (Build 7601: Service Pack 1). I am trying to capture some sounds from the internet but when I click record no capture is shown (flat green line; nothing on indicators on top right). I have logged off and logged on, then rebooted and logged in again with no change. I can hear audio being played from internet sites, VLC, Windows Media player just fine. (Full tech info below)

~Thanks Thomas

Here is the Audio Device Info

==============================
Default capture device number: 1
Default playback device number: 4
==============================
Device ID: 0
Device name: Microsoft Sound Mapper - Input
Host name: MME
Input channels: 2
Output channels: 0
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
==============================
Device ID: 1
Device name: "What U Hear" (Creative SB X-Fi
Host name: MME
Input channels: 2
Output channels: 0
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
==============================
Device ID: 2
Device name: Digital-In (Creative SB X-Fi)
Host name: MME
Input channels: 2
Output channels: 0
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
==============================
Device ID: 3
Device name: Microsoft Sound Mapper - Output
Host name: MME
Input channels: 0
Output channels: 2
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 4
Device name: Speakers (Creative SB X-Fi)
Host name: MME
Input channels: 0
Output channels: 2
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 5
Device name: SPDIF Out (Creative SB X-Fi)
Host name: MME
Input channels: 0
Output channels: 2
Low Input Latency: 0.200000
Low Output Latency: 0.200000
High Input Latency: 0.400000
High Output Latency: 0.400000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 6
Device name: Primary Sound Capture Driver
Host name: Windows DirectSound
Input channels: 2
Output channels: 0
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
==============================
Device ID: 7
Device name: "What U Hear" (Creative SB X-Fi)
Host name: Windows DirectSound
Input channels: 2
Output channels: 0
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
==============================
Device ID: 8
Device name: Digital-In (Creative SB X-Fi)
Host name: Windows DirectSound
Input channels: 2
Output channels: 0
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
==============================
Device ID: 9
Device name: Primary Sound Driver
Host name: Windows DirectSound
Input channels: 0
Output channels: 2
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 10
Device name: Speakers (Creative SB X-Fi)
Host name: Windows DirectSound
Input channels: 0
Output channels: 2
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 11
Device name: SPDIF Out (Creative SB X-Fi)
Host name: Windows DirectSound
Input channels: 0
Output channels: 2
Low Input Latency: 0.000000
Low Output Latency: 0.000000
High Input Latency: 0.000000
High Output Latency: 0.000000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Selected capture device: 1 - "What U Hear" (Creative SB X-Fi
Selected playback device: 10 - Speakers (Creative SB X-Fi)
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Available mixers:
==============================
Available capture sources:
0 - Master
==============================
Available playback volumes:
0 - PCM
==============================
Capture volume is native
Playback volume is native

Sound Recording Tab:  (Creative SB X-Fi)
Microphone FP 
Creative SB X-Fi
Not plugged in

Line-In
Creative SB X-Fi
Not plugged in

Digital-In
Creative SB X-Fi
Ready

"What U Hear" (Green Check)
Creative SB X-Fi
Default Device
2

Win7 has special provisions to recognize “Stereo-Mix,” It’s not easy and automatic like earlier Windows systems.

http://manual.audacityteam.org/o/man/faq_recording_how_to_s.html#streaming

Koz

3

Hi:
Thanks for getting back to mo. Unfortunately…that link doesn’t go to the correct link for trying to enable “Stereo-Mix”. I looked further and found the instructions elsewhere for displaying/enabling “Stereo-Mix” and that doesn’t apply to my audio card.

In the past…“What U Hear” worked just fine under Windows 7 (it worked previously on this machine with this OS) for capturing audio. Since 1.3 worked before but I upgraded to the latest version of your software I decided to go out to Creative Labs and download their newest audio driver and that seemed to fix the issue.

Thank you so much for your efforts and time though. It is great to see this level of response in a forum!

4

That link contains a link that goes to the Tutorial on recording computer playback Audacity Manual

which does say how to enable stereo mix in the Windows control panel for sound.

As that tutorial says, updating the drivers of your sound device - whether it’s a motherboard device or PCI or USB device - is one of the important things to try.

Thanks for letting us know it was fixed.


Gale