FFMPEG not working for Windows 11

I installed the latest version of Audacity (3.7.1) and also the latest version of FFMPEG for Audacity (FFmpeg_5.0.0_for_Audacity_on_Windows_x86_64.exe file) on my Windows 11 PC.

It does find the FFMPEG on the preferences (Version: F(59.16.100),C(59.18.100),U(57.17.100)).
Yet whenever I try to import an MP4 file, I get the error message that it needs FFMPEG in order to import MP4 files.

Any ideas?

Something you can check -
Go to Edit → Preferences → Modules and make sure “mod-ffmpeg” is enabled. And while you’re at it, make sure everything else is enabled.

We’ve been seeing reports of some “modules” being randomly disabled or showing failed for unknown reasons (unknown to me).

That one was already enabled, I enabled everything else, still not working.

I also should have mentioned, that I have tried reinstalling both ffmpeg and Audacity numerous times.

Maybe there’s something wrong (or unusual) with your M4A file.

Try opening another file (any other format) and see if you can export it as M4A. If that works try re-opening that one.

If that turns-out to be the case, you can try a 3rd party conversion and maybe you can convert it to WAV. Or, “worst case” you can play it with another application and re-record it.

Just FYI - A regular re-install doesn’t update the configuration file so it doesn’t fix the “modules” problem.

You are right of course!
The file I was trying with had 2 audio tracks, which caused trouble. Not chosing one made an ffmpeg error pop up, which confused me.
Thank you a lot for your help!

Hi every one ! (excuse my English, i am French …)
When i start AUDACITY 3.7.1


It’s my first post. I hope i’m on the good place ! :slight_smile:
Thanks for your answers .

You might have the “wrong” version of FFmpeg.

Download and RUN FFmpeg_5.0.0_for_Audacity_on_Windows_x86_64.exe

It should get automatically installed to C:\Program Files\FFmpeg For Audacity.

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