Recently moved from Windows Audacity (no issues) to Mac (Big Sur). It constantly crashes and I get a “error 9997” message. Further I have to rescan my device for the program to see my mic. Very disappointing. Any help is appreciated
That error means invalid sample rate: make sure that you have matched the sample rate in Audacity with that set on your device - both for playback and recording.
What version of Audacity? What version of macOS? What “mic”?
– Bill
I have exactly the same problem. I am using MacBookAir with BigSur 11.5.2 (20G95).
USB PnP Audio Device:
Product ID: 0x0811
Vendor ID: 0xe5b7
Version: 1.00
Serial Number: 20160823
Speed: Up to 12 Mb/s
Manufacturer: ZhuHai JieLi Technology
Location ID: 0x14100000 / 1
Current Available (mA): 500
Current Required (mA): 400
Extra Operating Current (mA): 0
No matter what sampling rate I choose I get the same error code.
Here are the details:
{
“timestamp”: 1628866419,
“event_id”: “46363a8eac2d44e3b5cdd5f6a792913c”,
“platform”: “native”,
“release”: “audacity@3.0.3”,
“contexts”: {
“os”: {
“type”: “os”,
“name”: “Macintosh”,
“version”: “10.16.0”
}
},
“exception”: {
“values”: [
{
“type”: “Error”,
“value”: “Error opening recording device.\nError code: -9997 Invalid sample rate.”,
“mechanism”: {
“type”: “runtime_error”,
“handled”: false
}
}
]
}
}
Please help me fix this problem.
Which version of Audacity? (Look in “Audacity menu > About Audacity”).
Is that a “Super USB cassette” thing or similar? Like, a $40 cassette-to-USB device? If so, we have not found anyone who has got one of those devices to work reliably with Mac.
– Bill
Same and it’s really bumming me out.
Audacity 3.0.3
MacOS 11.5.2
Notice how the error says
"type": "os",
"name": "Macintosh",
"version": "10.16.0"
Also, under Diagnostics>Audio Device Info, there are no “Supported Rates” listed for any devices, input nor output.
Hint?
I have the same problem::
These posts have been here since Aug 2021 and nobody has responded with an answer
I am using an iMac with Big Sur 11.5.2
This problem started when I installed shinywhitebox.
ERROR OPENING RECORDING DEVICE
ERROR CODE: -9986 Internal PortAudio error
{
“timestamp”: 1629938361,
“event_id”: “a2add07a3b2841678f3ef032b3308085”,
“platform”: “native”,
“release”: “audacity@3.0.4”,
“contexts”: {
“os”: {
“type”: “os”,
“name”: “Macintosh”,
“version”: “10.16.0”
}
},
“exception”: {
“values”: [
{
“type”: “Error”,
“value”: “Error opening recording device.\nError code: -9986 Internal PortAudio error.”,
“mechanism”: {
“type”: “runtime_error”,
“handled”: false
}
}
]
}
}
nobody has responded with an answer
The answer is replace the player. If you have a formal music system, the best bet is a stereo USB adapter between that and your computer.
That’s a Behringer UCA-202. A better possibility is the ART series of adapters such as the Phono Plus.
You’ll have to juggle some to get the USB type to come out right.
Koz
I responded with a question: what “mic”? In other words, what microphone (make and model) are you trying to use and how is it connected to your Mac?
– Bill