Dell XPS 16 9640 recording problem

Well I am officially a muppet! After comparing my laptop with my partner’s I found no real difference between her setup and mine. I then thought I’d try recording just with the built in microphone and that failed with a -9996 error as well. This got me thinking and it dawned on me to check the internet security suite on my laptop and bingo, it was blocking all apps from using both the webcam and the microphone. I switched that off and re-started the laptop and Audacity now records just fine. I used the Behringer to test it but I suspect the line in will work too. I’ll probably stick with the Behringer though as first impression is that the recordings with that sound better than the line in (better RCA cables) and it was a cheap purchase. Thanks again for all the help and suggestions everybody.

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