Hello. I have just run the latest (2.1.3) installer on my month-old PC (Windows 10, i7, SoundBlaster Z soundcard). However, whenever I try to open a file, it goes to the file/folder list but crashes as soon as I click on a file. Oddly, pressing ctrl+w or alt+f4 to exit a blank audacity session also causes it to crash. Something is very wrong with file management within Audacity. I have Audacity installed to C: (solid state) but have set the temporary/session data folder to d: (standard HD).
So in summary, I can open Audacity and record “What U hear” but the moment I try to open a file, Audacity crashes. Please help! Thanks in advance.
What happens if you reset preferences and use the default location for the temp folder?
To reset preferences, reinstall Audacity from the exe and select the option to reset preferences when it appears during the installation. On first run after installing, confirm that you wish to reset preferences.
Hello Koz. Following your suggestion, I selected a file in Win10 file explorer and selected “open with…audacity.” Audacity loads up with the “make copy” dialog/warning box but then crashes. Audacity crashes no matter whether it’s an mp3 or wav and no matter whether I’m loading from within the program or from File Explorer. Windows Media Player/Realplayer have no trouble loading/playing audio on my PC. It’s definitely only Audacity. Audacity_dbgrpt-8752-20170706T153644.zip (16.5 KB)
Hello Koz. Are you guys trolling me? I don’t know how I could describe this Audacity malfunction any clearer or more concise. When I say “crash,” I mean Audacity crashes (see screenshot) and shuts down. It happens whenever I try to open a file (be it wav/mp3, within audacity/from pc). I can open audio with all other applications on my brand new pc.
We’re wondering why a million people are running Audacity 2.1.3 on Windows 10 and not getting this problem, but for one person (yourself) the problem is apparently unavoidable. What’s different about your set-up? We’re missing something.
Hi again folks. I’m posting again because I’ve had a little progress/change with my problem.
I uninstalled audacity, ran “repair” on my SoundBlaster Z driver and reinstalled Audacity. Now I can open .wav files (both within Audacity and from file explorer). However, ctrl+w still causes Audacity to crash. Trying to open mp3s (both from file explorer and within Audacity) still causes Audacity to crash. Anybody got any more ideas?
Yes I downloaded The .exe Audacity installer from the audacity website.
I am using a standalone desktop PC (1 month old).
I am running Windows 10 Home.
"Q:sfx\" is a folder on my 3rd harddrive in which I have sound FX wav/mp3 files. I have c:\ (solidstate) containing Win10 and progs. d:\ (NTFS HD) containing music/documents/images/downloads. Q:\ (another NTFS HD) containing audio and stuff.
The Q:\ came from my previous PC (Win10 updated from Win7) but the problem occurs even when trying to load files from C:\ and D:\ (which came new with the PC).
I recently installed Java runtime on my PC. Should I not have done that?
So yes, that's where I'm at. I can load .wav files and even import further .wav files within an audacity session. However, I still can't load/import mp3s and closing session/audacity still causes fatal error.