I also have problems with .ogg audio from WhatsApp. I don’t think it’s just a problem with the file because this happens every time I receive WhatsApp audio. I’d really like to directly open these files in Audacity.
On the other hand, I downloaded a sample file linked by @Midimaster and I was able to open it in Audacity right away.
I’ve had success and failures opening these .ogg WhatsApp files as follows:
I’ve tried to go through the steps, but I really don’t know. Let me explain: When I use Preferences → Library and then click “locate” here it what I see. So at that point I hit “No” assuming I’ve already installed it.
Also, I went through the steps reset my Audacity settings (clearing out the Audacity folder in Application Support) but that didn’t help.
I tried what you suggested, renaming with the extension .opus, but got the same result.
I’d be happy to share just a second or two of the file here, but I can’t figure out how to do that with the tools I have (I’ve tried many things). Any suggestions? Or, is there a way I can share the file with you and not with the entire internet?
You are right, I am using Mac OS. But I also have Windows via VirtualBox so I installed Audacity 2.4.2, including ffmpeg in order to check. It worked immediately in Windows for my original WhatsApp.ogg and the m024.ogg I made. So it appears the problem is Mac OS related.
Sorry to be posting in the wrong forum. I just did a search for WhatsApp audio problems and found this thread. Should I re-post in the Mac forum?
Here are some other things I’ve discovered while troubleshooting:
Although the .ogg audio files people send me do not play in “WhatsApp Web” – which runs within Chrome, they do play in the stand-alone Mac OS WhatsApp program.
However, when the .ogg files in the stand-alone Mac OS are downloaded, they still do not play in Mac Audacity, Quicktime, …
the .ogg files also play in the iOS WhatsApp App. If those files are shared via AirDrop, email, etc… with MacOS they become .m4a and play fine
So, to summarize: the only place there are problems is when Mac OS touches these .ogg files from WhatsApp. But there is one exception: the VLC MacOS program is able to open these .ogg files, and if they are exported as .ogg from VLC then they will play in Audacity
So I suspect that’s the source of the time inconsistency you mention.
Also, I have an update: I received a response from WhatsApp support. After requesting that I send them a screen recording demonstrating, they responded with this: “We are aware of the issue and we are working on fixing it in a future update of WhatsApp”
Sometimes WhatsApp doesn’t support some OGG file the reason is may be the file size is too large which is not meet with WhatsApp file importing requirement, but I don’t know how to fix it because I am not techy savvy, but in a article I red about this WhatsApp Plus application which has feature to increase this size of any file but I would never recommend anyone to use it because it is a modified and unauthorized application which is develop by third party developer but if you still want to check it then app detail you can check here