Blocked IP address

Dana_Tucker · February 21, 2016, 4:49pm

I am glad to see you guys are giving Daniel, the respect he deserves. Now, how about UN-blocking my IP address.

steve · February 21, 2016, 8:41pm

I’ve checked the blocked IP list and the IP that you registered from is not present, so as far as I can tell, your usual IP address is not blocked.
If you are seeing an error message that says your IP address is blocked, please tell us:

the exact error message
the URL for the page that displays the message
the IP address that you are currently using
the date / time (and international time code) that the error occurred.

I can then ask the server administrator to check the server logs to see what is happening.

Dana_Tucker · February 22, 2016, 2:20am

There is no error message. It simply times out. It does not matter what link I click that is associated with Audacity, every link times out, even your wiki pages. This started the day after you did your site maintenance on Feb 14th. I did a 1min 7 sec video, showing what happens. This is my ip address. [IP Address removed by moderator]

You can view the video here. Thanks. https://youtu.be/A2F2_gDEj7M

steve · February 22, 2016, 3:12am

are you able to access the manual (http://manual.audacityteam.org/o/) or the main website (http://www.audacity.audio/ and http://www.audacityteam.org/)?

Dana_Tucker · February 22, 2016, 3:21am

No I am not, like I said, it does not matter what link I click on. Anything to do with Audacity, times out.

steve · February 22, 2016, 8:19am

Your IP address is not blocked by the forum software. I have asked the network administrator to take a look and will get back to you when I hear from him.

steve · February 22, 2016, 11:26am

Please try visiting any of the Audacity websites using your usual IP address. Are you now able to connect successfully?

cyrano · February 22, 2016, 1:10pm

AudacityTeam.org seems to have no AAAA records in DNS. So, ipV6 is not working. Maybe Dana’s ISP is bridging him over ipV6?

Dana_Tucker · February 22, 2016, 3:37pm

Yes I am. Seems like I owe your network administrator a cup of coffee. Thanks, Dana.

steve · February 22, 2016, 5:31pm

For information, the problem was due to a false positive from the IDS (intrusion detection system), which is part of the server’s security. Thanks for letting us know about the problem and thanks to admin for resolving the issue so promptly.

Dana_Tucker · February 22, 2016, 6:27pm

I have no idea what any of that means but to quote a man, much smarted then I, “I don’t need to know how to build a Nuclear Power Plant, I just need to know where to plug my TV in”. Thanks again guys!

sherkhan · December 8, 2023, 11:33am

I am having this error please solve this.

https://manual.audacityteam.org/

Cloudflare Ray ID: 8324b03f39d12e8b