Audacity does not recognise devices in Windows 10

Hi there,
I have just installed Audacity 2.1.0 on a new Windows 10 PC and downloaded the correct Ffmpeg and LAME files for it. It looked very different from the version I had in Windows XP, and also it does not work. It is saying it doesn’t recognose my devices. I do a lot of recording and am at a loss to know what to do next. I am only just beginning to get to grips with the new Operating System anyway and feel very lost as it is! Can you help please?

I do a lot of recording

Of what? What are you doing?

The current version is Audacity 2.1.2 and you can get it from here.

Did you get your Audacity from that location? You may have gotten a bad version from somewhere else.

Windows 10 can have trouble with updates, software and hardware versions. You should make sure the machine and soundcard have the latest Windows 10 drivers and software before you try to run Audacity. Windows 10 wasn’t an “upgrade.” It’s a different Windows.


It should work if you have the correct Windows 10 drivers for your “devices”. A new computer that came with Windows 10 should come with Windows 10 drivers. For some older hardware there may be no Win10 drivers available.

What “devices” do you have? What are you trying to record from? Does the built-in soundcard work? If it’s a laptop does the built-in mic work?

Can you play a file after loading it into Audacity?

…and downloaded the correct Ffmpeg and LAME files for it.

FFmpeg and LAME are for opening and exporting certain file formats, unrelated to recording.

When you see an error it is best to tell us the exact error, word for word.

If you see “Internal PortAudio Error” it could be that you connected some external audio device that does not have proper Windows 10 drivers. If that is the case 2.1.2 won’t see any devices until you unplug the external device, and you will have to find Windows 10 drivers for the external device.

The built-in audio device should work.

See this help page:


I record from the BBC mainly - music, dramas, etc. Although I don’t seem to be able to ‘Stream’ anything live from the BEEB any mor, since getting my new PC, but I can still get the ‘Listen Again’ content. I don’t know if it’s anything to do with ‘Flash’ or Java though.

I didn’t actually get this version of Audacity from the link you supplied. I have downloaded the latest version from that link now. I’ll uninstall the version I have and reinstall this one and see what happens. The box on the left side of the open face of the program by the microphone was already set to ‘MME’ but the next two boxes were empty even when I clicked the two down arrows. The box next to the speakers had my external speakers in there OK. (The only external device actually) The error message I was getting said ‘Error while opening sound device. Please check recording device settings and project sample rate’

I did set the program up following the guide in ‘Options’ as I have used this program before in Windows XP and Windows 7, but Win 7 was pretty hopeless for listening to or or recording anything from because the Win 7 device was a netbook with built-in speakers and a dire sound card!

Anyway, there isn’t much point in trying to get this to work if it is an old version. I’ll see what happens with the latest one and get back to you. Thanks for replying.

OK. I have installed the latest version and got it working! Success! I’m not sure if I have set up the preferences correctly. To be honest, I can’t remember exactly how I am supposed to set them anyway! I played around with the boxes on the front I spoke about in my previous Post and finally got it to record. I’ve not actually saved anything to MP3 yet though. I am attaching the start page so you can see what it looks like. I always had to play around with the sliders before, so that the sound didn’t distort, but all they seem to do in this version is to take the sound up and down. Could you advise please?

By the way, the version I installed before I Googled for. It must have been a dodgy one, because I had to refuse (Un-tick) about 8 ‘Add-Ons’ (PUPs) before I could install it! (I thought it was something you had started doing to make extra dosh!)

Could you let me know if the start screen of the prog looks OK?

All the best,

You must take full responsibility for any recording you do of copyrighted content.

The settings appear correct for recording computer playback using WASAPI loopback recording when the sound is playing on the Realtek speakers.

What the Audacity recording and playback sliders do and how the system and web player sliders affect the recording varies according to the drivers of your sound device. There is a full explanation here:


Oh I only record stuff to listen to at my leisure because I just don’t have the time to listen to everything within the time frame they’re on for. But I also record music from You Tube. None is copywrite. Most of it is classical music anyway.

But…things seem to be working well so far and I can export successfully too.

Thank you for your help and support. But then I have always found your forum very helpful in the past. Each version of Audacity is slightly different and takes some getting used to!