Audacity crashes on exit

Feedback and Discussion Forum
21

This issue is not fixed in 3.6.3.
I just tried it and rolled back to 3.6.1 because 3.6.3 is unusable.

Windows 11
crash dump still reports AMD inaccurately.

1 Like
22

Unfortunately, the error still occurs in Audacity 3.6.3.

  1. started Audacity

  2. changed ā€œPreferences: Directories > Temporary files directoryā€

  3. restarted Audacity

  4. wave file imported and edited

  5. exported as mp3

  6. closed Audacity

Boom the same crash

This error seems to be responsible for more than just the crashes when closing the program!

Addendum:
If I do not close the individual tracks after exporting (mp3) the audio files, I am asked whether I want to save the project when I exit Audacity. I answer this with no. This also leads to a crash, if I remember correctly, this still worked in Audacity 3.6.2.

1 Like
23

@Kaji

changed to where: the cloud, an external disk or USB stick, somewhere else on your computer?

Peter

24

No, itā€™s not fixed!

1 Like
25

see above, I took a picture there - post 9.

It is a different hard disk in the PC, not external.
I just tested if a different directory on C would go and yes, no crash if the directory is on C.

26

@Kaji

I can reproduce this on W10 with 3,6,3 without exporting the MP3

  1. set the temp files to be on my onboard 1TD HD D:drive
  2. relaunch 3.6.3
  3. import a WAV file
  4. Amplify it
  5. Quit Audacity
  6. Observe crash report.

I have re-opened the issue that was thought to be fixed:

Thanks for the simple Steps To Reproduce Kaji, much appreciated :sunglasses:

Peter.

27

@Kaji

I have just tested a fix in a userā€™s test branch build that appears to fix the STRs that I used yesterday. And the users Pull Request was approved by one of the Muse developers this morning.

Iā€™m hoping that this might lead to a further bug-fix release soon.

Meanwhile if you have a GitHub account (and those are free) you may care to test this test branch build for yourself (ignore the seemingly irrelevant title, Joe just did some other tidying up):

Peter

28

Hey Peter, thanks for the quick work and the invitation!

Itā€™s great that your fix has been successfully tested and the pull request has already gone through. It would be really nice if we could get a bugfix release soon.

29

@Kaji

It looks like Muse are preparing a 3.6.4 for release soon.

The fix has already migrated to the latest 3.7.0 alpha test build and it worked there when I tested it.

Peter

30

If it helps in any way, I generally use Audacity to edit single stereo files (usually levels, compression, length) before sending to air. I save and close file after file, no problem, but after I close the last file and then exit, through the menu or CTRL-Q or X in the top right corner I get the same crash dump everyone has reported. Hope they fix it soon but so far it hasnā€™t corrupted any of my files.

1 Like
31

I donā€™t have any new information to add unless someone is interested in the unsend-able bug reports I get, but Iā€™m commenting just to say ā€œme tooā€ and get updates on this thread. Thanks for reporting it @Kaji

1 Like
32

Iā€™ve put my description of the problem with an attached error report file on the Windows section here: Audacity 3.6.3 crashes on exit - #2 by duncanphilpstate

HTH

33

Hello @here

It now is actually fixed in 3.6.4. Sorry for the delay; we re-ran our entire test suite with hundreds of tests on this one to make sure we actually got it this time.

2 Likes
34

2 days now on 3.6.4 and no crashes.

35

Iā€™ve had the same positive experienceā€¦ Iā€™ve used 3.6.4 for a couple of daysā€¦ typical editing, normalization, exportā€¦ and zero crashes.

Thanks!

36

I am running 3.7.1 and getting all the above crashes.

Is this regression, or bug not solved yet?

1 Like
37

Same. Iā€™m still getting the crashes.

38

Same here. Running 3.7.1 on Windows 11. My projects donā€™t compress and it crashes on every exit. Hereā€™s my crash report that I likewise couldnā€™t send.
2024-01-29_Audacity_3.7.1_crash_report.txt (199.0 KB)

39

Iā€™m having the same problem with 3.7.1

image
image1121Ɨ572 21.8 KB

40

Iā€™m on Windows 11 using Audacity 3.7.1 and I also routinely get crashes when closing projects. It doesnā€™t happen all the time but so far havenā€™t noticed any pattern. It seems like it can happen on big projects with several tracks and small ones with a single track.

I also get the ā€œfailed to send crash reportā€ when trying to send the report.

This is a fresh install on a new PC. I had previously been using an older version of Audacity and did import settings.