Audacity crashes all the time [SOLVED]

Audacity keeps crashing whenever I open any file type (except MIDIs) or play any audio file. Even when I finish recording something, it still crashes! I have version 2.4.2, and this started happening 3 months ago.

Fun fact: To play audio files, I’ve been using VLC, but that’ll change whenever I’m able to fix Audacity.

When you say “crashing”, do you mean that the application entirely disappears, or freezes?
Is there any kind of error message?

Does Audacity offer to recover the project when you re-launch it?


Have you tried resetting Audacity?
To reset Audacity, open the hidden folder:

Users\\<username>\\AppData\\Roaming\\audacity\\

and delete these three files:

  • audacity.cfg
  • pluginregistry.cfg
  • pluginsettings.cfg

It freezes and says it’s not responding.

OMG thanks so much

I was able to delete those files and it works now!!! I thought it would stop by reinstalling, I did that a while back. Thank you so much.

Thanks for the update, and pleased to hear that fixed it.

Like many other apps, Audacity retains it’s settings even when reinstalled so that you can update the program without losing your preference settings. However, that means that if there’s a problem in the settings, reinstalling will NOT fix it - you have to reset the preferences.

Audacity now includes an option in the “Tools” menu to “Reset Configuration”. This resets “most” of Audacity settings back to default, safe values.
Manually deleting those three files resets everything.

(Closing this topic so that the fix is easy for others to find)

I know this an old post but where am I typing "Users\\AppData\Roaming\audacity\ into. I tried windows r then command then copy and pasted. Not very tech savvy

I’ve been using Audacity for about a month now. (3.6.3 64 bit) Always uploaded OPUS files and then saved it as a WAV file when done editing. I then got a different file format to work with and needed ffmeg at one point for a file and edited it and was just fine. Next day when I got back to editing OPUS files, but as soon as I upload them, Audacity immediately crashes. (Can’t even send crash reports when prompted). Even tried drag and drop files but the app just froze and had to end it with task manager. I eventually found "Users\AppData\Roaming\audacity\ and deleted the three files in there and have deleted them. In the end I did “Reset Configuration” but that did not help and even deleted the ffmeg. I see that uninstalling Audacity does not help but tried it anyway (Even deleted any other associated files types along with it) but did not work out in the end. Not sure what I’m doing wrong. Windows 10 user here.