Hi- I downloaded audacity 2.1 yesterday successfully, but when I try to open the program I get a message “the procedure entry point Get Logical Processor Information could not be found in Dynamic Link Library kernel32.dll”. I am still using Windows XP Version 5.1,Serv pack 3 , 32bit. The downloaded program was audacity.win.2.1.0.exe.
I know it is time to up-grade to a newer Windows version 7, but at age 74 one get a bit too comfortable with XP!
Is there anything you can do to help me, as google searches seem to suggest playing with dll files can be a bit dicey.
Many thanks,
BAZZA
Do you have fully upgraded Service Pack 3? “Procedure entry point not found” should not occur as long as you have XP SP3.
If SP3 might be broken you could try running the standalone XP SP3 installer https://www.microsoft.com/en-us/download/details.aspx?id=24.
Do you also see “application could not be initialized (0xc000001d)” anywhere, for example in the Event Viewer? If so that could be because your CPU does not support SSE2 instructions. SSE2 is required for Audacity 2.1.0. You can use CPU-Z to detect if your CPU supports SSE2.
Gale
Thanks for your help Gale- Followed your instructions, and Audacity now comes up perfectly. I have only one recording of me playing Classical guitar at a Concert back in 1974- It was recorded on an old Grundig reel-to-reel recorder, and subsequently transferred to cd. Naturally the sound is less than perfect, and there are a few sections with playing errors I would like to fix. Any suggestions on a starting point?
Regards, Bazza1 (will send donation, as great support work!)
If there is steady background hiss or hum, try Effect > Noise Reduction….
What are the playing errors? If they are intonation errors and it’s solo guitar, you could try something like GSnap. It’s a VST plugin, see here for how to install VST plugins in Audacity Audacity Manual.
If you need more help could you start a new topic and Include a sample audio file showing the problems? Please see here for how to provide a sample file: https://forum.audacityteam.org/t/how-to-post-an-audio-sample/29851/1
Thanks for that.
Gale