Auadacity has failed me


I have a large project that was going along fine. Saving fine. All of a sudden I can’t save the project or save it as… I get that error. I have tried saving on different hard drives including the computer itself. There is plenty of room on all. I have copied the original project (saved from before the problem) to another disk but when I pull it up the problem repeats.

the problem details read: (and boy I wish I could just copy & paste this)
“timestamp”: 1718684856,
“event id”: “705c39f141f64c90a06f998dfc403722”,
“platform”: “native”,
“release”: “audacity@3.5.1”,
“type”: “os”,
“name”: “Macintosh”,
“version”: “10.16.0”
“exception”: {
“values”: [
“type”: “Internal_Error”,
“value”: "internal error at line 75.\nPlease inform the Audacity…
etc. etc.

I’m not a computer person, I’m a musician. Please assist.

On Windows you can do a print screen to capture all of these details. I don’t know if it can be done on Mac.

So the good news is that this error is NOT indicative of a damaged database project. There is likely something else going on. For some ideas, see: Error message...need help

THanks for your fast thoughts. I can printscreen on Mac, but did not see a way to attach it.

I have rebooted, have plenty of disk space.
The problem continues.

I am going to delete audacity and re-download the software.

Ctrl+V works on Windows…

Good. Make sure you reset the configuration as you do the reinstall…

I’m sorry, but what does that mean: “reset the configuration”?
I’ve been using audacity for a decade, and this is not something I’ve ever done.

You could use this menu command for this porpose:

The menu name is probably “Tools” in english.

As you do an install, select the following item:

There’s also an option to reset preferences after the installation:

“Tools menu > Reset Configuration”

(I would recommend restarting Audacity immediately after resetting in this way, to ensure that the reset is applied immediately)

This topic was automatically closed after 30 days. New replies are no longer allowed.