Saved AUP is Blank when Opened

I’ve excised the quotes about networks which you have confirmed is not the issue.

We know that Windows denies you access to "C:\Users\Public\Music\Audacity Projects\20170513 Tracks hr 1& 2_data\e00\d00" and "C:\Users\Public\Music\Audacity Projects\20170429 Tracks #58 hr 1 & 2 _data\e00\d00".

Are you now saying that you can access other _data folders in "C:\Users\Public\Music\Audacity Projects"? If so, what are the names of those _data folders? Do the permissions on those folders differ from the permissions of the folders you can’t access?

Windows permissions are complex. But you can change anything if you log in as administrator, including taking over ownership of the folder.


Gale

I hope you don’t mean within the same folder. You must never do that, because you can’t do it without renaming the AUP file and the _data folder. Copying in the same folder risks destroying both projects when you open them.

Which directory, exactly? Are you still logged is another user? Is that user an administrator?

It appears you did not simply move them. The AUP file and _data folder must have the same name. They should have, if you did not rename them.

In such parts of the log that have been presented, the errors about AU files are all “access denied”. Errors about FFmpeg are not relevant to this.


Gale

@SMcClintock: Is your hard drive NTFS? Navigate to “This PC” then right-click the C:\ drive. Click the “General” tab. What is the file system?


Gale

As user “Gale” (admin) I saved “20170429 Tracks #58 hr 1 & 2.aup” in C:\Users\Public\Music\Audacity Projects. I could not save the AUP file name with a space after the final “2”, as you seemed to have done.

I logged in as a standard user and opened “20170429 Tracks #58 hr 1 & 2.aup” just fine. I have changed no properties on the “Public” folder as I never use it, and so I also have sharing of the Public folder turned off. Turning sharing off means that network users cannot access the folder, but local users on the computer still can.

Here is some information about the Public folder that may help you: https://www.tenforums.com/tutorials/50179-turn-off-public-folder-sharing-windows-10-a.html.


Gale

Hey…

I switched users to my logon (admin), and the projects opened perfectly.

I exported WAV files. Hot issue of a blank recording resolved.

Will go back over your questions later.

SMc

If so you could probably instead log on as the unprivileged user and right-click Audacity then choose “Run as administrator”.

No need to do that. It is a Windows problem, not an Audacity problem.


Gale

I don’t know how the space ended up there. It wasn’t intentional.

Yes, I had that same experience last night. I opened the file I had made under my admin logon and it opened perfectly.

So weird…if I save it as an AUP under the user ID, it opens as a blank file, although the full length. If I save the AUP under the admin logon, then open it under the user logon, it opens file. WEIRD.

TY. I’ll check it out.

Where do you do this? On the icon in startup, desktop, or task bar? Or after Audacity is open?
I see the ability to ‘pin’ and uninstall on the icon in startup, and task bar.
GREAT TIP!

You would have to launch Audacity as administrator. You can’t change the privilege level after Audacity is running.

Yes right-click over “audacity.exe” or a shortcut to it (see the shortcut arrow on the icon) or from the taskbar icon (if you have pinned Audacity there). To run as admin from the taskbar icon you have to do two right-clicks, one over the taskbar icon then another right-click over “Audacity” when that appears near the bottom of the menu.

You can make a shortcut to Audacity run Audacity as admin automatically. Right-click the shortcut, Properties, Shortcut tab then click the “Advanced…” button.


Gale

That does work for the desktop icon. Not for the start bar one.

Very cool!

Do you mean Startup items that make Audacity launch when the computer boots, or the Taskbar icon?

Automatically setting to run as admin should work for the Taskbar icon, if you do the second right-click over Audacity, choose Properties then on the Shortcut tab, click “Advanced”.

Windows 10 won’t allow startup items to run as administrator unless you create an elevated administrator account and are logged in as that elevated account, or unless you disable the “run all administrators in admin approval mode” Group Policy. You can then launch startup items when you are logged in with any account that has standard admin privileges, but the downside is that you can’t then run Windows Store (UWP) applications like Mail or Groove Music.

I think if you are logged in as standard user that startup items with the administrator flag set just won’t launch at startup. I think you can workaround that though by creating a Scheduled Task to run Audacity at launch as admin, if the task is set to run with maximum privileges.


Gale

No, I mean the Startup Menu that is under the “windows button.”

I dragged that icon to the desktop. The desktop icon has “start as administrator” as an option with a right click…no advanced settings needed.

As it launches, it requires the admin to enter their Windows password as it is “making changes to the settings.”

Works for me!

Thank you and your team. Grateful for the help.

Hi,
Recently saved 2 short tracks using Audacity 2.1.2

The directory I used shows the .aup file for each and _data folder for the same name.

There are files in the data folder.

But when opening, I get a flat line of the same time length as the original recording.

How do I can this to work?

Thanks

Are you signed on as an administrator? That was my solution, even though I created the created and saved the projects in a non-admin sign on.

Also, Exporting as a WAV file appears to be more important that saving a project, although I don’t know why.

Thank you so much…worked perfectly.

HT

When you drag the Audacity icon from the “Start Menu” to the Desktop (or anywhere else) you create a “shortcut” for it. If you have a shortcut, then you can use the Advanced button in the shortcut properties to always run Audacity as admin by normal left-click.

The installed Audacity item in the Start Menu is not presented as a shortcut, although technically it is one. You can however right-click over the Start Menu item, choose “More” then “Run as administrator”. If under “More” you choose “Open file location”, you will then see the actual Start Menu shortcut to Audacity and you can then set the shortcut to always Run as administrator by normal left-click.

The Audacity project is a complex two-part entity - AUP file referencing the data, and the data itself in the project’s _data folder. The AUP file and _data folder must be in same folder alongside each other.

The project will error or fail to open as soon as the AUP file and _data are mismatched in any way or if the AUP file and _data folder are no longer together.

Hand-copying the AUP file and _data folder in the same folder can destroy the copy and the original.

By contrast WAV is just a single self-contained file. It is safer against accident.


Gale

Where exactly did you save the project the first time? Program Files?


Gale

Thanks for explaining why we should save to WAV instead of a project.

I realized recently that my files were saving to C and not to D.

Today, I copied everything over.

I’ve left the Audacity projects in their original place, until I can double test everything.

Signed on as a non-admin user, I have trouble opening approximately 4 AUP projects.

If I am signed on as a the admin, all the AUP projects open.

Why does Audacity care when the projects are in a public folder?

Do the problem projects load if you run Audacity as administrator while logged in as Standard user?

You should ask Microsoft that question. If Windows denies access that is the end of the story. But as I said, you could compare permissions and ownership of the projects that open with those that don’t.


Gale

hi

i have the exact same problem and i’m using win10 as well. i have this project folder sent to me (zipped and all) but when i opened .aup this overwhelming warning appeared. it encountered 980 missing audio block files due to this and that reasons. i checked the log and saw (see below) this error msg. oh i meant these 980 similar error msgs. it seems that audacity is not reading the audios’ directory correctly. somehow it’s looking for the wrong .au files when loading/opening. IS THERE A WAY TO FIX THIS? im in the brink of losing my mind. XD T^T :stuck_out_tongue_winking_eye:

Error: can’t open file ‘E:\Dalmatians Revised Audiobook\draft_data\e00\d01\e00017d0.au’ (error 2: the system cannot find the file specified.)