Audacity freezes at startup and its logo remains frozen in the screen

[sr.jesse]

Hi! I’m having the same issue on xubuntu.

My environment is audacity/bionic,now 2.2.1-1 amd64, Xubuntu based on Ubuntu 18.04.4 LTS, kernel 4.15.0-88-generic.

It’s kind of weird because if I run Audacity right after the computer starts, it runs fine. If I close it and try it to run it again, it freezes and the logo remains frozen. The process wont die with ctrl-c or kill -9

I have tried, without any luck, the solution in this thread: Audacity freezes at startup and its logo remains frozen in the screen

This is the console log when I run it right after the computer starts. You can see at the end that I have tried to run it again but it does not show any log messages, that’s where it freezes

localhost:~$ audacity --test
ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
ALSA lib pcm.c:2495:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
ALSA lib pcm_route.c:867:(find_matching_chmap) Found no matching channel map
ALSA lib pcm_route.c:867:(find_matching_chmap) Found no matching channel map
ALSA lib pcm_route.c:867:(find_matching_chmap) Found no matching channel map
ALSA lib pcm_route.c:867:(find_matching_chmap) Found no matching channel map
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
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09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
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09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
Expression 'stream->playback.pcm' failed in 'src/hostapi/alsa/pa_linux_alsa.c', line: 4628
Expression 'stream->playback.pcm' failed in 'src/hostapi/alsa/pa_linux_alsa.c', line: 4628
Expression 'stream->playback.pcm' failed in 'src/hostapi/alsa/pa_linux_alsa.c', line: 4628
Expression 'stream->playback.pcm' failed in 'src/hostapi/alsa/pa_linux_alsa.c', line: 4628
09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
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09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ScreenToClient cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
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09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
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09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
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09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: Unrecognized accel key 'backspace', accel string ignored.
09:18:23: Debug: Unrecognized accel key 'backspace', accel string ignored.
09:18:23: Debug: Unrecognized accel key 'numpad_enter', accel string ignored.
09:18:23: Debug: Unrecognized accel key 'numpad_enter', accel string ignored.
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
09:18:23: Debug: ClientToScreen cannot work when toplevel window is not shown
localhost:~$ audacity --test
^C^C^C^C^C

That is nonetheless interesting. I post the very similar terminal message that was generated on the one occasion that I did get Audacity to rune on Mint XFCE 19.3:

audacity-troubleshoot.txt

oliverjames.

Yep! And it’s also very similar to the issue described on this other thread: Audacity freezes on splash logo