You stumped the band. I've never heard of a problem like this before.
Koz
Can't open/import files in Audacity.
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
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kozikowski
- Forum Staff
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- Joined: Thu Aug 02, 2007 5:57 pm
- Operating System: macOS 10.13 High Sierra
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kozikowski
- Forum Staff
- Posts: 68902
- Joined: Thu Aug 02, 2007 5:57 pm
- Operating System: macOS 10.13 High Sierra
Re: Can't open/import files in Audacity.
One of the troubleshooting techniques is ask you to do some seemingly unrelated tasks and look for inconsistencies. It didn't work. We're still in ?????? land.
We can troll you later if you want.
Koz
We can troll you later if you want.
Koz
Re: Can't open/import files in Audacity.
We're wondering why a million people are running Audacity 2.1.3 on Windows 10 and not getting this problem, but for one person (yourself) the problem is apparently unavoidable. What's different about your set-up? We're missing something.
Did you download Audacity via this Audacity web site: http://www.audacityteam.org/download/
Did you download Audacity via this Audacity web site: http://www.audacityteam.org/download/
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
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kozikowski
- Forum Staff
- Posts: 68902
- Joined: Thu Aug 02, 2007 5:57 pm
- Operating System: macOS 10.13 High Sierra
Re: Can't open/import files in Audacity.
Maybe I have a clue. Is this is a corporate, heavily interconnected machine? I see "Oracle" and "Java" in your provided setup files. I don't know anybody with an Oracle license or service.
That gives you a unique machine.
Koz
That gives you a unique machine.
Koz
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kozikowski
- Forum Staff
- Posts: 68902
- Joined: Thu Aug 02, 2007 5:57 pm
- Operating System: macOS 10.13 High Sierra
Re: Can't open/import files in Audacity.
One of the files claims Windows 8, not Windows 10. I have no idea what that means.
Koz
Koz
Re: Can't open/import files in Audacity.
In the file "audacity.cfg":
What is the Q drive that you are trying to open files from?
Code: Select all
DefaultOpenPath=Q:\\SFX9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Re: Can't open/import files in Audacity.
Hi again folks. I'm posting again because I've had a little progress/change with my problem.
I uninstalled audacity, ran "repair" on my SoundBlaster Z driver and reinstalled Audacity. Now I can open .wav files (both within Audacity and from file explorer). However, ctrl+w still causes Audacity to crash. Trying to open mp3s (both from file explorer and within Audacity) still causes Audacity to crash. Anybody got any more ideas?
I uninstalled audacity, ran "repair" on my SoundBlaster Z driver and reinstalled Audacity. Now I can open .wav files (both within Audacity and from file explorer). However, ctrl+w still causes Audacity to crash. Trying to open mp3s (both from file explorer and within Audacity) still causes Audacity to crash. Anybody got any more ideas?
Re: Can't open/import files in Audacity.
To answer your questions:
<p>
Yes I downloaded The .exe Audacity installer from the audacity website.
I am using a standalone desktop PC (1 month old).<p>
I am running Windows 10 Home.
<p>
"Q:sfx\" is a folder on my 3rd harddrive in which I have sound FX wav/mp3 files. I have c:\ (solidstate) containing Win10 and progs. d:\ (NTFS HD) containing music/documents/images/downloads. Q:\ (another NTFS HD) containing audio and stuff.
The Q:\ came from my previous PC (Win10 updated from Win7) but the problem occurs even when trying to load files from C:\ and D:\ (which came new with the PC).
<p>
I recently installed Java runtime on my PC. Should I not have done that?
<p>
So yes, that's where I'm at. I can load .wav files and even import further .wav files within an audacity session. However, I still can't load/import mp3s and closing session/audacity still causes fatal error.
<p>
Yes I downloaded The .exe Audacity installer from the audacity website.
I am using a standalone desktop PC (1 month old).<p>
I am running Windows 10 Home.
<p>
"Q:sfx\" is a folder on my 3rd harddrive in which I have sound FX wav/mp3 files. I have c:\ (solidstate) containing Win10 and progs. d:\ (NTFS HD) containing music/documents/images/downloads. Q:\ (another NTFS HD) containing audio and stuff.
The Q:\ came from my previous PC (Win10 updated from Win7) but the problem occurs even when trying to load files from C:\ and D:\ (which came new with the PC).
<p>
I recently installed Java runtime on my PC. Should I not have done that?
<p>
So yes, that's where I'm at. I can load .wav files and even import further .wav files within an audacity session. However, I still can't load/import mp3s and closing session/audacity still causes fatal error.
Re: Can't open/import files in Audacity.
I have now uninstalled Java and restarted my PC but still can't load/import mp3s and ctrl+w still causes audacity to crash.
Re: Can't open/import files in Audacity.
Here's the latest debug report.