I have downloaded the latest Audacity software (2.1.2) with the new company laptop running windows 10. I have tested this version with windows 7 same result.
I have followed the ShoreTel how to documents on converting files to the correct format to import into the ShoreTel system.
Every time I export the file at the end. The file comes out as a .aiff file that ShoreTel does not support.
Has any one had this issue.
Here is the link to the document
http://support.xtcorp.com/helpdesk/KB/V ... r-shoretel
ShoreTel recordings
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
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childersm2
- Posts: 4
- Joined: Tue Nov 29, 2016 10:58 pm
- Operating System: Windows 10
Re: ShoreTel recordings
That's a known bug in the current Audacity version (2.1.2). It'll be fixed in 2.1.3.
Just rename to .wav. It's a wav but the extension is wrong.
And I'm fairly sure your phone system can read .aiff too, as there is hardly any difference between .aiff and .wav files.
Just rename to .wav. It's a wav but the extension is wrong.
And I'm fairly sure your phone system can read .aiff too, as there is hardly any difference between .aiff and .wav files.
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childersm2
- Posts: 4
- Joined: Tue Nov 29, 2016 10:58 pm
- Operating System: Windows 10
Re: ShoreTel recordings
I change the file extension. The phone system did not like it. I am downloading an older version to convert the files.
Re: ShoreTel recordings
Hi,
just to let you know - changing .aiff extension to .wav works fine (on Mitel TS MX one).
Matic
just to let you know - changing .aiff extension to .wav works fine (on Mitel TS MX one).
Matic