mono recording only half volume

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catch20four
Posts: 2
Joined: Tue May 17, 2016 2:13 pm
Operating System: Windows 10

mono recording only half volume

Post by catch20four » Tue May 17, 2016 2:22 pm

Hi all,

I have a problem recording and have attached a screenshot of my issue.

I've recently changed HP laptops and in doing so automatically upgraded to Windows 10 which I don't think is an issue in itself. I record voice overs into my Neumann TLM 103, through a Focusrite Scarlett 2i2 interface and into audacity.

As you can see from the picture, the top and bottom of the soundwave is cut off. Does anyone know how to get rid of that? I didn't have this problem before changing computers.

I'm very grateful for any help you may be able to give.

Mark
Attachments
Screenshot (1).jpg
Screenshot of my recording issue.
Screenshot (1).jpg (93.44 KiB) Viewed 359 times
Last edited by Gale Andrews on Wed May 18, 2016 1:47 pm, edited 1 time in total.
Reason: More descriptive topic title

kozikowski
Forum Staff
Posts: 69384
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Recording problem, please help

Post by kozikowski » Tue May 17, 2016 4:35 pm

And it clips at 0.5. That's important. It's not generic clipping.

Is there a Focusrite Windows 10 driver or other support software? It's possible the Scarlett isn't supported under Win10.

Pretend you're buying a new Scarlett. Does it say explicitly anywhere in the sales brochure it works in Windows 10?

There's another trick to this. Does it work if you capture it in Stereo rather than Mono?

A real Windows elf will drop in.

Koz

kozikowski
Forum Staff
Posts: 69384
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Recording problem, please help

Post by kozikowski » Tue May 17, 2016 4:40 pm

Nice microphone. It may or may not be a nice preamp.

Koz

DVDdoug
Forum Crew
Posts: 9426
Joined: Fri Sep 10, 2010 11:30 pm
Operating System: Windows 10

Re: Recording problem, please help

Post by DVDdoug » Tue May 17, 2016 4:54 pm

You've got a stereo device so you'll need to record in stereo, then delete the silent track and convert to mono (assuming you want mono).

There is some information in the FAQ.

cyrano
Posts: 2629
Joined: Fri Apr 17, 2015 11:54 pm
Operating System: macOS 10.13 High Sierra

Re: mono recording only half volume

Post by cyrano » Tue May 17, 2016 7:14 pm

The Scarlett 2i2 is Win 10 compatible, according to Focusrite:

http://us.focusrite.com/downloads/os?pr ... arlett+2i2

However, you need the latest driver and there are problems with upgrade installations of Win 10. I'm guessing Windows doesn't always update all drivers. Solutions are very different, ranging from updating internal audio with the correct drivers, updating USB card reader drivers, and even Wifi drivers. Some users even needed to clean the registry.

The most efficient could be to talk to Focusrite support, as there could be beta drivers for some problems that aren't available on the website yet.

I haven't seen this problem with this setup, though.

I also suppose the light around the gain doesn't go orange or even red?

And I also suppose your computer doesn't have an AMD or Celeron processor?

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: mono recording only half volume

Post by Gale Andrews » Wed May 18, 2016 1:49 pm

cyrano wrote:there are problems with upgrade installations of Win 10.
But that is not a problem in this case, because it is a new machine that came with Windows 10.


Gale
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