new download page

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Norm Mast
Posts: 73
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new download page

Post by Norm Mast » Sun Jun 28, 2015 3:29 am

I am doing a total download of the program here....hoping to clear up some audio issues I kept having. From the Audacity page when I click to download for my Windows XP OS I get taken to a differant page, with the name Foss Hub showing . A little uncomfortable seing this....is this the right page to be at?
OK, notice a new page info post above by Steve...where it does mention this Foss name...will go ahead and try that download.

Norm Mast
Posts: 73
Joined: Fri Jan 22, 2010 3:09 pm
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Re: new download page

Post by Norm Mast » Sun Jun 28, 2015 3:52 am

Oh great...downloaded it and now for some reason when I try to open it, I get this pop up window.
wxWidgets Fatal Error
This program uses Unicode and requires Windows NT/2000/XP
Program aborted.
My OS is Windows Xp....so now what?

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: new download page

Post by Gale Andrews » Sun Jun 28, 2015 4:58 pm

Norm Mast wrote:I am doing a total download of the program here....hoping to clear up some audio issues I kept having. From the Audacity page when I click to download for my Windows XP OS I get taken to a differant page, with the name Foss Hub showing . A little uncomfortable seing this....is this the right page to be at?
Yes. Fosshub is our download partner that hosts the Audacity downloads.

Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
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Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: new download page

Post by Gale Andrews » Sun Jun 28, 2015 5:10 pm

Norm Mast wrote:Oh great...downloaded it and now for some reason when I try to open it, I get this pop up window.
wxWidgets Fatal Error
This program uses Unicode and requires Windows NT/2000/XP
Program aborted.
My OS is Windows Xp....so now what?
Windows XP is a security risk now that Microsoft no longer properly support it with patches. Please see Important information for Windows XP users.

If you feel you must use XP, Service Pack 3 is required for Audacity to run on XP 32-bit and Service Pack 2 for Audacity to run on XP 64-bit. Please see the links on http://audacityteam.org/download/windows#sysreq.

Make sure you are downloading http://www.fosshub.com/Audacity.html/au ... -2.1.0.exe. Download and save the installer, not run it without saving it. Where are you installing to?


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

Norm Mast
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Joined: Fri Jan 22, 2010 3:09 pm
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Re: new download page

Post by Norm Mast » Mon Jun 29, 2015 2:02 am

OK..great..thanks Gale. My download location is into 'programs'...I may try these other things tonight that you speak of here. Sure would like to get Audacity back where I can use it here.

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: new download page

Post by Gale Andrews » Mon Jun 29, 2015 2:27 pm

Norm Mast wrote:My download location is into 'programs'...
If you install into Program Files and you are not logged in as administrator you must right-click the saved installer and choose to run it as administrator. Not doing so "should" not give you the error you mention, but just to cover bases.

Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

cyrano
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Joined: Fri Apr 17, 2015 11:54 pm
Operating System: macOS 10.13 High Sierra

Re: new download page

Post by cyrano » Mon Jun 29, 2015 3:15 pm

Norm Mast wrote:My download location is into 'programs'...
If I understand what you're doing there, it might just be the source of your problem. You should be downloading to a "downloads" folder in your documents folder or something like it. Then unzip the installer (if it's a .zip) and run the installer to install the application into the "programs" folder.

Norm Mast
Posts: 73
Joined: Fri Jan 22, 2010 3:09 pm
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Re: new download page

Post by Norm Mast » Tue Jun 30, 2015 2:51 am

Ok...thanks Cyrano...I just tried this and I still get the problem I mentioned earlier. The Widgets fatal error issue. As far as I know I did download the SP3 as was menbtioned as well. I'll keep trying here..thanks all for the suggestions. Sooner or later I'll be back in shape.

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: new download page

Post by Gale Andrews » Tue Jun 30, 2015 4:08 am

To be sure it's not an issue with the installer or permissions, can you try the ZIP instead http://www.fosshub.com/Audacity.html/au ... -2.1.0.zip?

When you have downloaded the ZIP, use WinZip or right-click over the ZIP and choose "Extract All". Then just try double-clicking audacity.exe in the folder you extracted the ZIP into.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

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