I can no longer import music to Audacity

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Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: I can no longer import music to Audacity

Post by Gale Andrews » Wed Apr 22, 2015 9:27 pm

mdancer17 wrote:For the time being I have restored 2.0.6 so I have a working program. With 2.1.0 the problem occurs when I try to import a music file that is not wave format onto a screen. It seems to work fine if it is in a wave format but a music file purchased from iTunes whether by dragging it or importing it with "import audio" method. No problem with 2.0.6. I simply drag a file that I need onto the audacity screen and off I go. With 2.1.0, when I try to drag or import a file, it shows the count down on the screen but then the screen is still blank. I cannot provide a sample audio since I cannot import it to the screen
Can you give us the exact name of a song and artist on iTunes store that if you downloaded it today, would show the problem on your machine?

We understand you can play the song you can't see in Audacity by pressing SPACE. Did you try dragging the window or applying an effect to the song you can't see?

Please note you can have 2.1.0 as well as 2.0.6 on your machine, as long as you don't run them both at the same time.

It is possible the file would import if you installed FFmpeg, then used File > Import > Audio... and chose the "FFmpeg-compatible files" file type to make FFmpeg import the file instead of QuickTime. We'd appreciate someone trying that.


Gale
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RevDrRay
Posts: 2
Joined: Wed Apr 22, 2015 10:42 pm
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Re: I can no longer import music to Audacity

Post by RevDrRay » Wed Apr 22, 2015 11:06 pm

Hello all,
I was having the same problems as most of you when importing *.M4A files after upgrading to Audacity 2.1.0. I followed the instructions in Gale's post on installing the FFmpeg libraries on my machine. I am now able to import all files again with no issues. Thanks, Gale! FYI - I'm running a 2007 Mac Pro with OS X 10.7.5 installed.

-The Rev

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