Help for Audacity on Windows.
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at
https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the
1.2.x and
1.3.x forums.
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steve
- Site Admin
- Posts: 80751
- Joined: Sat Dec 01, 2007 11:43 am
- Operating System: Linux *buntu
Post
by steve » Mon Nov 03, 2014 6:20 pm
Thank you for taking the time to share your "insights" metazip.
metazip wrote: Now who actually reads the manual
If you can't be bothered to read the manual, even when a direct link to the relevant part has been posted, then why do you think that it is reasonable to expect someone else to copy it out for you?
Your reply also seems to suggest that Audacity is a commercial product from a commercial business. That is not the case. Audacity is free open source software, which is has been developed and supported by countless individuals from around the world. mostly in their spare time, for the benefit of others. I agree that is a surprising concept in this day and age.
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Gale Andrews
- Quality Assurance
- Posts: 41761
- Joined: Fri Jul 27, 2007 12:02 am
- Operating System: Windows 10
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by Gale Andrews » Mon Nov 03, 2014 9:45 pm
Also, the reply you gave, metazip, was inadequate if the user cannot enable stereo mix even with updated drivers, as many users won't be able to do. To have included that information, with all the alternative solutions, would have quadrupled the length of your reply.
Note that the user who we replied to was very satisfied with the response, so not everyone thinks like you. Copy-pasting the Manual here would increase response times, which I am sure you and others would not appreciate.
Gale
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waxcylinder
- Forum Staff
- Posts: 14585
- Joined: Tue Jul 31, 2007 11:03 am
- Operating System: Windows 10
Post
by waxcylinder » Mon Nov 03, 2014 11:42 pm
metazip wrote:One other snarky reply to you and your company. Any software that requires patches, a helpline, or technical support was not ready to be released in the first place, and any patches to correct problems simply add to the overall problems until a new version is released. If a software was ready for release it wouldn't need any support. If you never heard that before, than I suggest you go back to school.
I suggest that
you realize that this ain't no major capitalist corporation like Microsoft or Apple - it's an open-source software project staffed entirely by volunteers who give some of their free time (in some cases lots of it) to make all this happen. Didn't you notice the $0.00 price when you climbed aboard.
I suggest you apologize - these folks don't need
your snarkiness ...
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * FAQ * * * * * Tutorials * * * * * Audacity Manual * * * * *
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Robert2
- Posts: 433
- Joined: Wed Feb 22, 2012 6:54 pm
- Operating System: Windows 10
Post
by Robert2 » Tue Nov 04, 2014 2:31 am
metazip wrote:If a software was ready for release it wouldn't need any support.
I personally would like to hear from “metazip” which software was ever ready for release that wouldn't need any support…, be it a free open source or commercial product…
The notion itself is fantastically unrealistic…
