Unable to record because of a discontinuing sound.

[Luc]

Sorry Steve I can't add attachment to my messages. About the virus name, as I destruced the infected files, I have no longer the name. What I remember is that it touched "Win32 volume control". I'm not able to tell more. Sorry I can't make it easier for you to answer me...

[steve]

If it helps, instructions for how to add an attachment: http://forum.audacityteam.org/viewtopic ... 49&t=64936

[Luc]

Thank you Steve, and sorry, I may not have my eyes wide opened this morning. This is the capture I made. Hope it'll help you...

[steve]

You're not on the right part.

From there, click on "Volume", then on "Device Volume > Advanced". That should bring up a "mixer" window.

On the Mixer window, Click on "Options > Properties > Recording > OK"
You should then see a screen similar to the one that I posted.

(A quicker route to the same screen is given in the Link that I posted)

[Luc]

Sorry, such a dumb I am! Here are this cap; hope you'll see more clearly...

[steve]

If you've not done so already, run a full "boot time" antivirus scan.

Do you have a "Restore Point" from before the problem occurred? If so, try rolling back to that restore point.

[Gale Andrews]

If removing detected viruses and restoring the computer to an earlier time doesn't help, I think the next task would be to see if you have the correct drivers for the built-in "HD" device (as supplied by the computer or motherboard manufacturer). We can say more about that later.

What is the "Apowersoft" device exactly - is it http://www.apowersoft.com/ ? Could it have something to do with the problem?



Gale

[Luc]

As you told me to do, Steve, I ran a full boot-time antivirus scan. Nothing wrong has been mentionned. But I could not roll back to a restore point, although I tried three times at different points. I read that because of Ccleaner restore points would disappear ( I had the choice between several of them, showed on the calendar in the restore system).
Concerning the "Apowersoft" device, I can't tell you more, Gale. It seems to be an option (?) I'm proposed to use. But I don't. I've always used the front mic input (as shown of the caps I've posted here before) to record. I thought the problem could be a sudden technical one; or may be the drivers that could no longer work properly (suddenly, strange!). But, again, I really don't know much about all this technical things, that's why I'm here to get help. And I thank you again for the time you're spending doing it.

[steve]

I don't recall you saying that you had done a full boot-time scan, but it is good that you have done it

Unfortunately, while a virus scan can remove viruses, it will not repair any damage done to the system by the virus. In the absence of a restore point I think that you may need to reinstall the sound card drivers, but before you do that you need to find out what that "Apowersoft" thing is. Try looking in your programs and program files for "Apowersoft". If it is the program that Gale suggests then it could be messing up the sound "pathways" and causing this problem.

[Luc]

Hello Steve. After the long investigation I could do thanks to you, the only hypothesis that left was that the font microphone input was broken. So i've bought an USB audio adaptor which has two inputs (headphone and mic): it's working! I can now use Audacity through it. But i would not have had the idea without your help and advices. I've learn lots of things, discovered ways to improve my computer's fonctions. Iwant to thank you so much for that. I can record my music again, so I am happy as can be! Keep on doing your job like you do, guys. That's brilliant!