Product Authorization Code

Help for Audacity on macOS.
Forum rules
ImageThis forum is for Audacity on macOS 10.4 and later.
Please state which version of macOS you are using,
and the exact three-section version number of Audacity from "Audacity menu > About Audacity".

Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Post Reply
TomGeorge2012
Posts: 6
Joined: Thu Jul 12, 2012 4:37 pm
Operating System: Please select

Product Authorization Code

Post by TomGeorge2012 » Thu Jul 12, 2012 4:44 pm

I just downloaded Audacity for my Mac and when I tried to open the Audacity program it ask me to Authorize Soundsoap and says I need a Product Authorization Code. What do I do now?

Thanks,

Tom
Top
steve
Site Admin
Posts: 80677
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Product Authorization Code

Post by steve » Thu Jul 12, 2012 5:38 pm

You may need to either:
1) Authorize Sound Soap.
2) Uninstall Sound Soap.
3) Move the Sound Soap plug-in to somewhere that Audacity won't find it (for example into a subfolder of its current location).
4) Disable VST or AudioUnits in Audacity (depending on whether Sound Soap is a VST or AudioUnits effect.

If you have a demo version of Sound Soap and you don't use it, option 2 will probably be easiest.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Top
TomGeorge2012
Posts: 6
Joined: Thu Jul 12, 2012 4:37 pm
Operating System: Please select

Re: Product Authorization Code

Post by TomGeorge2012 » Thu Jul 12, 2012 5:58 pm

Steve,

Option 1 is out since it won't allow me to authorize SoundSoap. I did a search for SoundSoap so I could delete it or move it but the only search results were:
Applications>Peakexpress>Documentation>SoundSoap>SoundSoap User Guide. No SoundSoap program found. I would like to use Audacity but it's useless to me
if I can't access it. I don't what option 4 is but it seems that I need to access Audacity to do it.

Tom
Top
steve
Site Admin
Posts: 80677
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Product Authorization Code

Post by steve » Thu Jul 12, 2012 6:33 pm

TomGeorge2012 wrote: I don't what option 4 is but it seems that I need to access Audacity to do it.
There is a workaround for doing this even if you can't launch Audacity.

Download the attached file and rename from audacity.cfg.txt to audacity.cfg

Put the audacity.cfg file into:
~/Library/Application Support/audacity/

This configuration file should disable both VST and AudioUnits effects.
If you know whether SoundSoap is VST or AudioUnits, then after launching Audacity you will be able to enable the other type bu going into "Audacity Menu > Preferences > Effects"

It would probably be best to get rid of SoundSoap at some point, but I'm not a Mac user and I don't know how to do that.
You could start a new topic with the topic "How do I find and remove SoundSoap" (or something equally obvious) ;)
Attachments
audacity.cfg.txt
(79 Bytes) Downloaded 75 times
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
Top
billw58
Forum Staff
Posts: 5565
Joined: Wed Aug 12, 2009 2:10 am
Operating System: macOS 10.15 Catalina or later

Re: Product Authorization Code

Post by billw58 » Thu Jul 12, 2012 8:17 pm

Soundsoap may be a plugin in <your home>/Library/Audio/Plug Ins . A Finder search will not look inside the Library folder unless you start at the Library folder.

-- Bill
Top
TomGeorge2012
Posts: 6
Joined: Thu Jul 12, 2012 4:37 pm
Operating System: Please select

Re: Product Authorization Code

Post by TomGeorge2012 » Fri Jul 13, 2012 12:27 am

billw58,

Thanks for your help. I was able to find the SoundSoap file where you said it would be and I deleted it. Now I'm able to open Audacity.

Thanks again,

Tom
Top
Post Reply

Return to “macOS”