Sound in all other programs, but suddenly none in Audacity!

Help for Audacity on Windows.
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ImageThis forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Gale Andrews
Quality Assurance
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Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Sound in all other programs, but suddenly none in Audaci

Post by Gale Andrews » Sat Jun 23, 2012 1:59 am

kozikowski wrote:Wouldn't that qualify as a bug? Unintentional undesirable behavior easily repeatable on more than one machine? Koz
Is the bug with Mac or Audacity? Audacity intends to turn the system volume down.



Gale
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Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Sound in all other programs, but suddenly none in Audaci

Post by Gale Andrews » Sat Jun 23, 2012 2:22 am

SenorN wrote:We're wondering if we should try installing the previous version of Audacity. Will be grateful for any more ideas!
You can always try 1.3.12 or even 1.2.6 from http://code.google.com/p/audacity/downloads/list?can=4 .

1.3.12 may have more bugs than 1.2.6. You can let us know if it makes any difference.

Have you looked in the Realtek Control Panel (in the Windows Control Panel) for any clues?

If you are still stuck please give us the content of Help > Audio Device Info from the Audacity menu bar and an image of what you see when you go to Sounds and Audio Devices then press "Volume" in the "Sound playback" panel.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
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Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Sound in all other programs, but suddenly none in Audaci

Post by Gale Andrews » Sat Jun 23, 2012 2:28 am

Chris_M wrote:I've actually come here looking for a solution to an identical problem!! The only difference being my O.S. is Windows Vista.
Please give us the content of Help > Audio Device Info from the Audacity menu bar and an image of what you see when you go to Sound in the Windows Control Panel and click the "Playback" tab.


Gale
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SenorN
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Re: Sound in all other programs, but suddenly none in Audaci

Post by SenorN » Sun Jul 08, 2012 6:46 am

Since I last posted here, my friend and I deleted 2.0.0 from her machine and installed 1.2.6. It's working fine for her.

I'm considering updating 2.0.0 to 2.0.1 on my machine and am wondering if I should do that now or wait 'til some of the bugs are out of it. Also wondering if she might get sound from 2.0.1, where she can't with 2.0.0.

SenorN
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Re: Sound in all other programs, but suddenly none in Audaci

Post by SenorN » Sun Jul 08, 2012 6:59 am

Gale, thanks for mentioning the Realtek Audio Manager in Control Panel. I hadn't looked at that before, but will when she and I get back in touch in a few days (she's been out of town). I was also unfamiliar with the Audio Device info under help. I would always look for something like that under settings, tools, preferences, or options in a program. It may help me in the future, now that I know where to look.

As I said, 1.2.6 is working for her now.

Gale Andrews
Quality Assurance
Posts: 41761
Joined: Fri Jul 27, 2007 12:02 am
Operating System: Windows 10

Re: Sound in all other programs, but suddenly none in Audaci

Post by Gale Andrews » Mon Jul 09, 2012 4:31 am

SenorN wrote:Since I last posted here, my friend and I deleted 2.0.0 from her machine and installed 1.2.6. It's working fine for her.

I'm considering updating 2.0.0 to 2.0.1 on my machine and am wondering if I should do that now or wait 'til some of the bugs are out of it. Also wondering if she might get sound from 2.0.1, where she can't with 2.0.0.
There isn't any known bug where the audio device selected in Audacity produces no sound.

Nothing obviously relevant to such an issue changed between 2.0.0 and 2.0.1, but it is always best to upgrade to the latest version. You can read what fixed and was changed in 2.0.1 here:
http://wiki.audacityteam.org/wiki/Relea ... _and_2.0.1 .

If you wanted to, it might be interesting to download the zip of 2.0.0 on her computer. She can then run 2.0.0 as a standalone and it will not affect the 1.2 installation in any way. If 2.0.0 produces sound after the system runs 1.2.6, it might tell us something. She can "try" the zip of 2.0.1 in the same way without installing it.
SenorN wrote:I was also unfamiliar with the Audio Device info under help. I would always look for something like that under settings, tools, preferences, or options in a program.
Yes but it isn't settings as the Devices Preferences are, where you can change devices and parameters. Audio Device Info is just a verbose listing of information about the audio devices which Audacity can detect. Another possible place to put it would be the View menu.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual

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