Help for Audacity on Windows.
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at
https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the
1.2.x and
1.3.x forums.
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Jay2
- Posts: 1
- Joined: Sun Apr 01, 2012 9:48 pm
- Operating System: Please select
Post
by Jay2 » Sun Apr 01, 2012 9:51 pm
Hi! I have Windows XP, and when I click to download, everything works fine.
Open and Save come up and I can successfully download those...
But, nothing ever starts installing.
Any help would be appreciated.

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Gale Andrews
- Quality Assurance
- Posts: 41761
- Joined: Fri Jul 27, 2007 12:02 am
- Operating System: Windows 10
Post
by Gale Andrews » Mon Apr 02, 2012 12:45 am
Jay2 wrote:Hi! I have Windows XP, and when I click to download, everything works fine.
Open and Save come up and I can successfully download those...
But, nothing ever starts installing.
Please try installing the Microsoft Redistributable Package as per
these instructions .
Please let us know if that helps.
Gale
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PGA
- Posts: 695
- Joined: Thu Jan 19, 2012 9:16 pm
- Operating System: Please select
Post
by PGA » Mon Apr 02, 2012 6:53 am
Jay2 wrote:But, nothing ever starts installing.
If all you are doing is saving the downloaded file, nothing will start automatically. Assuming you have downloaded the installer.exe, you now need to double-click that file to start the installation process. I have no experience with the .zip file download but suspect from what I have read elsewhere on this forum that it is not a "self-extracting" zip. You will need to follow the appropriate instructions for that zip file.
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Gale Andrews
- Quality Assurance
- Posts: 41761
- Joined: Fri Jul 27, 2007 12:02 am
- Operating System: Windows 10
Post
by Gale Andrews » Tue Apr 03, 2012 10:08 pm
Some web browsers (for example, Internet Explorer) give you the option on left-clicking an installer or other .exe file to "Run" the file instead of "Save" it. Unless you choose "Run" in such a browser, you will as PGA says have to double-click the downloaded .exe file to start installation, if that is what your issue is.
We do not recommend running the Audacity installer from the browser because some security products block installers or other .exe files running from inside the computer's temporary folders.
Our zip downloads are indeed not self-extracting. Most modern operating systems will give you an option to unpack or extract the zip file if you right-click over the zip file once you have downloaded it.
Gale