crash on Save Project or Export

Help for Audacity on Windows.
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Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".

Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
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abhimanyu
Posts: 3
Joined: Fri Jun 04, 2021 4:44 am
Operating System: Windows 10

crash on Save Project or Export

Post by abhimanyu » Fri Jun 04, 2021 4:48 am

Hello, i am facing an issue that when i click export or save the audacity crashes and when i reopen it the autosave project asks me to load and when i reload it and try to save or export it it again crashes and if u asks me for logs file please specify there location so that i can give u.



please help, any help is appreciated🙏🙏
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kozikowski
Forum Staff
Posts: 69357
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: crash on Save Project or Export

Post by kozikowski » Fri Jun 04, 2021 8:22 am

Which Audacity? Help > About.

Do you use Network or Cloud drives?

Are you using the English Audacity?

Koz
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abhimanyu
Posts: 3
Joined: Fri Jun 04, 2021 4:44 am
Operating System: Windows 10

Re: crash on Save Project or Export

Post by abhimanyu » Fri Jun 04, 2021 8:26 am

windows audacity
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steve
Site Admin
Posts: 81609
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: crash on Save Project or Export

Post by steve » Fri Jun 04, 2021 8:41 am

abhimanyu wrote: ↑
Fri Jun 04, 2021 8:26 am
 windows audacity
Look in "Help menu > About Audacity" for the version number.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
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abhimanyu
Posts: 3
Joined: Fri Jun 04, 2021 4:44 am
Operating System: Windows 10

Re: crash on Save Project or Export

Post by abhimanyu » Sat Jun 05, 2021 4:34 am

problem solved, i have reinstalled the audacity but this time in different location. idk how but it is solved.


Thank u for ur giving me ur precious time :D
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steve
Site Admin
Posts: 81609
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: crash on Save Project or Export

Post by steve » Sat Jun 05, 2021 1:25 pm

abhimanyu wrote: ↑
Sat Jun 05, 2021 4:34 am
 i have reinstalled the audacity but this time in different location. idk how but it is solved.
Where was it installed originally, and where is it installed now?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
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