Help for Audacity on Windows.
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at
https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the
1.2.x and
1.3.x forums.
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DeadL1ght
- Posts: 1
- Joined: Tue Feb 02, 2021 4:27 pm
- Operating System: Windows 10
Post
by DeadL1ght » Tue Feb 02, 2021 4:36 pm
Version 2.4.2
So I just installed audacity, and am trying to record sounds that come from my computer. I am using USB -c headphones (not sure if that's an important factor)
so after installing it I followed these instructions
https://www.wikihow.com/Record-Audio-on-a-PC and get the error "error opening recording device -9997 " incorrect sample rate"
as can be seen from the attachment the sample rate of my headset and audacity are the same.

- error.PNG (72.22 KiB) Viewed 76 times
thanks for the help

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DVDdoug
- Forum Crew
- Posts: 9287
- Joined: Fri Sep 10, 2010 11:30 pm
- Operating System: Windows 10
Post
by DVDdoug » Tue Feb 02, 2021 5:11 pm
I assume "Speakers (XFI GAMER)" is your regular soundcard. Make sure you've selected the USB device.
I don't know if this will make a difference but try un-checking "Exclusive Mode".
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jademan
- Forum Crew
- Posts: 1179
- Joined: Fri Jul 17, 2009 10:11 pm
- Operating System: Please select
Post
by jademan » Wed Feb 03, 2021 12:46 pm
DeadL1ght wrote: ↑Tue Feb 02, 2021 4:36 pm
Version 2.4.2
So I just installed audacity, and am trying to record sounds that come from my computer. I am using USB -c headphones (not sure if that's an important factor)
so after installing it I followed these instructions
https://www.wikihow.com/Record-Audio-on-a-PC and get the error "error opening recording device -9997 " incorrect sample rate"
as can be seen from the attachment the sample rate of my headset and audacity are the same.
Also, If I am having problems with Windows WASAPI, I find I can sometimes get things to work with MME.
I hope this helps.
