Audacity doesnt seem to be able to use my headset

Help for Audacity on Windows.
Forum rules
ImageThis forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Post Reply
DeadL1ght
Posts: 1
Joined: Tue Feb 02, 2021 4:27 pm
Operating System: Windows 10

Audacity doesnt seem to be able to use my headset

Post by DeadL1ght » Tue Feb 02, 2021 4:36 pm

Version 2.4.2

So I just installed audacity, and am trying to record sounds that come from my computer. I am using USB -c headphones (not sure if that's an important factor)
so after installing it I followed these instructions https://www.wikihow.com/Record-Audio-on-a-PC and get the error "error opening recording device -9997 " incorrect sample rate"
as can be seen from the attachment the sample rate of my headset and audacity are the same.

error.PNG
error.PNG (72.22 KiB) Viewed 76 times
thanks for the help :)

DVDdoug
Forum Crew
Posts: 9287
Joined: Fri Sep 10, 2010 11:30 pm
Operating System: Windows 10

Re: Audacity doesnt seem to be able to use my headset

Post by DVDdoug » Tue Feb 02, 2021 5:11 pm

I assume "Speakers (XFI GAMER)" is your regular soundcard. Make sure you've selected the USB device.

I don't know if this will make a difference but try un-checking "Exclusive Mode".

jademan
Forum Crew
Posts: 1179
Joined: Fri Jul 17, 2009 10:11 pm
Operating System: Please select

Re: Audacity doesnt seem to be able to use my headset

Post by jademan » Wed Feb 03, 2021 12:46 pm

DeadL1ght wrote:
Tue Feb 02, 2021 4:36 pm
Version 2.4.2

So I just installed audacity, and am trying to record sounds that come from my computer. I am using USB -c headphones (not sure if that's an important factor)
so after installing it I followed these instructions https://www.wikihow.com/Record-Audio-on-a-PC and get the error "error opening recording device -9997 " incorrect sample rate"
as can be seen from the attachment the sample rate of my headset and audacity are the same.
Also, If I am having problems with Windows WASAPI, I find I can sometimes get things to work with MME.

I hope this helps. :D

Post Reply