Audacity-GSnap lock-uo

Help for Audacity on macOS.
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and the exact three-section version number of Audacity from "Audacity menu > About Audacity".


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AudacitySandy
Posts: 1
Joined: Thu Jan 28, 2021 12:52 pm
Operating System: OS X 10.10 Yosemite

Audacity-GSnap lock-uo

Post by AudacitySandy » Thu Jan 28, 2021 1:10 pm

iMac OS 10.10.5, Yosemite, 3.2GHz, Intel Core i5

Yesterday I installed Audacity 2.4.2 to replace 2.0, and then GSnap 2.7, which I'd only just found out about yesterday. Audacity fires up OK and everything seems to work just like the older Audacity I used to have. However, in selecting the new GSnap plug-in from the Effects menu and then trying to adjust any of the rotary controls in the window that pops up, a further window pops up with information about debugging choices. When I cancel or OK that and return to the control window, Audacity has locked up (spinning rainbow disc) and I can only do a ‘Force Quit’ that shows “Audacity not responding”.

I’ve disabled the ‘graphical display’ option often mentioned elsewhere for other problems. It makes no difference.

Anyone any ideas where I go from here?
Audacity GSnap hang-up.jpg
Audacity GSnap hang-up.jpg (200.87 KiB) Viewed 133 times

Trebor
Posts: 9847
Joined: Sat Dec 27, 2008 5:22 pm
Operating System: Windows 8 or 8.1

Re: Audacity-GSnap lock-uo

Post by Trebor » Thu Jan 28, 2021 9:05 pm

AudacitySandy wrote:
Thu Jan 28, 2021 1:10 pm
Anyone any ideas where I go from here?
Graillon2 (the free version is sufficient for autotune).

[I don't speak Mac: I've only used Graillon2 in Audacity on Windows].

jademan
Forum Crew
Posts: 1171
Joined: Fri Jul 17, 2009 10:11 pm
Operating System: Please select

Re: Audacity-GSnap lock-uo

Post by jademan » Fri Jan 29, 2021 3:17 pm

AudacitySandy wrote:
Thu Jan 28, 2021 1:10 pm
iMac OS 10.10.5, Yosemite, 3.2GHz, Intel Core i5

Yesterday I installed Audacity 2.4.2 to replace 2.0, and then GSnap 2.7, which I'd only just found out about yesterday. Audacity fires up OK and everything seems to work just like the older Audacity I used to have. However, in selecting the new GSnap plug-in from the Effects menu and then trying to adjust any of the rotary controls in the window that pops up, a further window pops up with information about debugging choices. When I cancel or OK that and return to the control window, Audacity has locked up (spinning rainbow disc) and I can only do a ‘Force Quit’ that shows “Audacity not responding”.

I’ve disabled the ‘graphical display’ option often mentioned elsewhere for other problems. It makes no difference.

Anyone any ideas where I go from here?
Audacity GSnap hang-up.jpg
Yes. Apparently, GSnap 2.7 was just released a few days ago. When I checked their site at https://www.gvst.co.uk/gsnap.htm, I see that they *just* released a new MAC version earlier today, definitely after you made your post. I don't have a MAC, so I can't test this myself, but let me suggest you try deleting the old version, then downloading the updated version.

I hope this helps. :D

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