Audacity on Mac troubleshooting

Help for Audacity on macOS.
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Please state which version of macOS you are using,
and the exact three-section version number of Audacity from "Audacity menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
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Superjustinbros
Posts: 1
Joined: Wed Jan 27, 2021 11:08 pm
Operating System: macOS 10.15 Catalina or later

Audacity on Mac troubleshooting

Post by Superjustinbros » Thu Jan 28, 2021 1:37 am

Hello there. For a while now I have been experiencing several issues with my install of Audacity version 2.4.2.

First, the program seems to run a lot less smoothly than I remember- it was going fine when I first downloaded it but then the performance became worse I think after the first month of use.

My bigger issue at the moment is when I try to load two audio files separately. It either tries to open a while second alliteration of the program if there's no project already open after previously closing a file/project or it bloats the current window to its absolute largest size, forcing me to return it to what it was originally.

I would be interested in seeing if there's any way I can fix these issues, if possible.

kozikowski
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Posts: 68901
Joined: Thu Aug 02, 2007 5:57 pm
Operating System: macOS 10.13 High Sierra

Re: Audacity on Mac troubleshooting

Post by kozikowski » Thu Jan 28, 2021 1:41 pm

run a lot less smoothly...after the first month of use.
Are you using cloud computing or storage? iCloud? Audacity doesn't like that very much or any network connected storage.
I try to load two audio files separately.
So you import one sound file successfully, and then drag the second file into a blank spot on the Audacity screen?

My 2.4.2 allows me to [X] close existing timelines and then opens up a fresh timeline if I drag a fresh sound file in. No extra instances or windows. The new sound timeline just opens.
it bloats the current window to its absolute largest size
That sounds like it might be a file size problem. Audacity always works at super-high quality uncompressed and if you import a highly compressed, tiny M4a or MP3, the sudden increase in data size can be startling.

Koz

billw58
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Joined: Wed Aug 12, 2009 2:10 am
Operating System: macOS 10.15 Catalina or later

Re: Audacity on Mac troubleshooting

Post by billw58 » Thu Jan 28, 2021 4:22 pm

Superjustinbros wrote:
Thu Jan 28, 2021 1:37 am
My bigger issue at the moment is when I try to load two audio files separately. It either tries to open a while second alliteration of the program if there's no project already open after previously closing a file/project or it bloats the current window to its absolute largest size, forcing me to return it to what it was originally.
Do you have multiple versions of Audacity installed on your Mac? I see that if I, for example, start 2.4.2, then start 2.4.1. The 2.4.1 version starts briefly (looks like a second instance of Audacity 2.4.2) and the 2.4.2 project window zooms to fill the screen (but not "full screen" where the menu bar disappears).

-- Bill

billw58
Forum Staff
Posts: 5565
Joined: Wed Aug 12, 2009 2:10 am
Operating System: macOS 10.15 Catalina or later

Re: Audacity on Mac troubleshooting

Post by billw58 » Thu Jan 28, 2021 4:25 pm

Superjustinbros wrote:
Thu Jan 28, 2021 1:37 am
First, the program seems to run a lot less smoothly than I remember- it was going fine when I first downloaded it but then the performance became worse I think after the first month of use.
In what way has performance degraded? What Mac do you have? There is an issue with the Audacity interface being slow to respond when run on Macs with 30-bit displays.

-- Bill

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