Can't open version 2.4.2.0

Help for Audacity on macOS.
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kristat
Posts: 2
Joined: Sat Jan 23, 2021 7:05 pm
Operating System: macOS 10.11 El Capitan

Can't open version 2.4.2.0

Post by kristat » Sat Jan 23, 2021 7:21 pm

Hello and help! I currently use Audacity 2.3.3.0 on my Macbook Pro running OS X El Capitan 10.11.6

I want to start using the newer version of Audacity 2.4.2.0, but when I follow the instructions and left click open it from the Apps list, it says, "The application Audacity can't be opened." I followed all the install steps correctly, so I don't know what else to do.

Note: I have not deleted the old version from my machine yet, because I use it so much, I'm afraid to delete it, if the new one won't open/work. Could that be the problem -- that I do need to delete the old version first? I am NO tech wizard over here, so I'd appreciate 3rd grader level help instructions, please.

One reason I want to start using the newer version is that I get digital glitch noises sometimes when I'm recording, so I'm hoping the newer version will remedy that.

I apologize in advance if this has been asked/answered elsewhere on this forum. I spent the last 1/2 hour reading posts, but couldn't find this particular question, and I didn't understand the tech answers to the posts with similar questions.

Thank you in advance!

steve
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Posts: 80697
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Can't open version 2.4.2.0

Post by steve » Mon Jan 25, 2021 11:12 am

kristat wrote:
Sat Jan 23, 2021 7:21 pm
I have not deleted the old version from my machine yet, because I use it so much, I'm afraid to delete it,
It's safe to remove it. Old versions of Audacity are still available on FossHub.

kristat wrote:
Sat Jan 23, 2021 7:21 pm
Could that be the problem -- that I do need to delete the old version first?
Yes that could be the problem, though you do not normally need to delete the old version first. Normally you would overwrite the old version and that will update it to the new version.

I'd suggest that you uninstall all versions of Audacity from your computer, and then install Audacity 2.4.2.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

kristat
Posts: 2
Joined: Sat Jan 23, 2021 7:05 pm
Operating System: macOS 10.11 El Capitan

Re: Can't open version 2.4.2.0

Post by kristat » Mon Jan 25, 2021 4:29 pm

Thank you! :)

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