Bug report

[ClemFerrat]

Hi !
I am experiencing troubles and received this bug report :

Bug Report.jpg (723 KiB) Viewed 600 times

The troubles started after having imported the second track (mp3)" I tried with another track and there is still troubles. Everything is blocked and I am obliged to force the closing of my file. I tried to uninstall and reinstall audacity, delete the plugins but nothing is working.

Thanks for your help.
Clementine

[steve]

Which version of Audacity? (look in "Audacity menu > About Audacity")

I am experiencing troubles and received this bug report :

Perhaps you could attach the report. (See: viewtopic.php?f=49&t=64936)

The troubles started after having imported the second track (mp3)"

It looks like you were doing something after importing the second track. What precisely do you do to trigger the crash?

[ClemFerrat]

Thanks for answering so quickly. I was positioning the different parts of my first track along the timeline. I managed to make it work on my other (very old) computer which is on windows. I had a message when opening the audacity file, I accepted to delete some files (sorry do not know the word in English "fichiers orphelins) and then it worked. I had the same message with my Mac but after having accepted to delete the files, It crashed, I saved the log ( if it could help) :

Code: Select all

11:18:21: Audacity 2.3.2
11:18:21: Erreur : Impossible de trouver le symbole « AudacityModule » dans la bibliothèque dynamique (erreur 127 : La procédure spécifiée est introuvable.)
11:18:24: Trying to load FFmpeg libraries...
11:18:24: Trying to load FFmpeg libraries from default path, 'C:\Program Files (x86)\FFmpeg for Audacity\avformat-55.dll'.
11:18:24: Looking up PATH environment variable...
11:18:24: PATH = 'C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files\Trend Micro\AMSP'
11:18:24: Checking that 'C:\Program Files (x86)\FFmpeg for Audacity' is in PATH...
11:18:24: Avertissement :FFmpeg directory 'C:\Program Files (x86)\FFmpeg for Audacity' is not in PATH.
11:18:24: Temporarily prepending ';C:\Program Files (x86)\FFmpeg for Audacity' to PATH...
11:18:24: Checking for monolithic avformat from 'C:\Program Files (x86)\FFmpeg for Audacity\avformat-55.dll'.
11:18:24: Erreur : Impossible de trouver le symbole « avutil_version » dans la bibliothèque dynamique (erreur 127 : La procédure spécifiée est introuvable.)
11:18:24: Erreur : Impossible de trouver le symbole « avcodec_version » dans la bibliothèque dynamique (erreur 127 : La procédure spécifiée est introuvable.)
11:18:24: avformat not monolithic
11:18:24: Loading avutil from 'avutil-52.dll'.
11:18:24: Loading avcodec from 'avcodec-55.dll'.
11:18:24: Loading avformat from 'C:\Program Files (x86)\FFmpeg for Audacity\avformat-55.dll'.
11:18:24: Returning PATH to previous setting...
11:18:24: Actual avutil path C:\Program Files (x86)\FFmpeg for Audacity\avutil-52.dll
11:18:24: Actual avcodec path C:\Program Files (x86)\FFmpeg for Audacity\avcodec-55.dll
11:18:24: Actual avformat path C:\Program Files (x86)\FFmpeg for Audacity\avformat-55.dll
11:18:24: Importing symbols...
11:18:24: All symbols loaded successfully. Initializing the library.
11:18:24: Retrieving FFmpeg library version numbers:
11:18:24:    AVCodec version 0x373466 - 55.52.102 (built against 0x373466 - 55.52.102)
11:18:24:    AVFormat version 0x372164 - 55.33.100 (built against 0x372164 - 55.33.100)
11:18:24:    AVUtil version 0x344264 - 52.66.100 (built against 0x344264 - 52.66.100)
11:18:24: FFmpeg libraries loaded successfully.
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d1c\eff1c03f.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d1c\eff1c275.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d1c\eff1c50e.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d1c\eff1cacf.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d1c\eff1cf05.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff21017.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff214ef.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff2163f.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff21a17.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff21e04.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff21f54.au'
11:18:39: Avertissement :Bloc de fichier orphelin : 'C:\Users\manuclem\Documents\Audacity\R_Beirouti (2)_data\eff\d21\eff21fb6.au'

[steve]

The log doesn't tell us anything useful (other than the Audacity version number).

What's happening now? Do you still have a problem?

[ClemFerrat]

Hum ok. I thought the trouble could be with the FFmpeg libraries. Anyway it is still not working on Mac.

[steve]

Anyway it is still not working on Mac.

We can't see your computer, so you need to be much more descriptive if you need help.

[chrispreynolds]

Bug reports are continually annoying. They pop up due to accidentally hitting the space bar and when your mouse is placed in the exact wrong location. Then they stall my computer newer macbook and the little wheel comes up. I wait and wait and wait and in the end I have to close audacity without given the option to save my files and I have to restart everything over. This has happened countless times.

Audacity, there are clearly buggy problems with your bug reports. Please fix this.

[steve]

Bug reports are an attempt to gain useful information about bugs that actually help the developers to fix the probles, rather than vague complaints of "something went wrong".