Problems with new HP?
Forum rules
This forum is for Audacity on Windows.
Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
This forum is for Audacity on Windows.Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.
Problems with new HP?
I just bought a new HP laptop (SSD, Ryzen 5), and the program seems to be causing problems. It activates the "Window audio device graph isolation" and causes too much CPU usage, heating up the laptop quite a bit. The program also seems to be missing shortcuts. I had no problems with this on my old laptop. I wonder if anyone else has the same experience and knows a solution.
-
kozikowski
- Forum Staff
- Posts: 69357
- Joined: Thu Aug 02, 2007 5:57 pm
- Operating System: macOS 10.13 High Sierra
Re: Problems with new HP?
What's the possibility you didn't get Audacity from us?
https://www.audacityteam.org/download/
Audacity is open-source. Anybody can change or improve the program and offer it. Some of them change the version number a bit and the typical thing they might do is contract the number. Audacity 2.3.0 turns into Audacity 2.30. That's also the split as to whether or not we can offer support. If you have Audacity 2.30 you need to check with them. We have no idea what they did.
Koz
https://www.audacityteam.org/download/
Audacity is open-source. Anybody can change or improve the program and offer it. Some of them change the version number a bit and the typical thing they might do is contract the number. Audacity 2.3.0 turns into Audacity 2.30. That's also the split as to whether or not we can offer support. If you have Audacity 2.30 you need to check with them. We have no idea what they did.
Koz
Re: Problems with new HP?
Hi Koz,
Thanks for the speedy reply. I did download it from you, but I went ahead and deleted it and used the link you sent. It immediately activates the
"Windows Audio Device graph Isolation" which taxes the CPU. Again some of the shortcuts are missing as well. These do not happen on my old Windows 10 computer. I've also uninstalled all plug-ins and all other software save the factory apps to eliminate any program that might be interfering. I looked for common problems with the "Audio Isolation" but did not find anything relevant.
Thanks for the speedy reply. I did download it from you, but I went ahead and deleted it and used the link you sent. It immediately activates the
"Windows Audio Device graph Isolation" which taxes the CPU. Again some of the shortcuts are missing as well. These do not happen on my old Windows 10 computer. I've also uninstalled all plug-ins and all other software save the factory apps to eliminate any program that might be interfering. I looked for common problems with the "Audio Isolation" but did not find anything relevant.
-
waxcylinder
- Forum Staff
- Posts: 14684
- Joined: Tue Jul 31, 2007 11:03 am
- Operating System: Windows 10
Re: Problems with new HP?
We reduced the number of standard default shortcuts - you can restore the full set
a) Edit > Preferences
b) choose Keyboard
c) Click on Defaults
d) Choose Full
e) Click OK
WC
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * FAQ * * * * * Tutorials * * * * * Audacity Manual * * * * *
* * * * * FAQ * * * * * Tutorials * * * * * Audacity Manual * * * * *
Re: Problems with new HP?
Try turning off audio enhancements: https://www.thewindowsclub.com/disable- ... windows-10