No Instrument sound when using Behringer UMC22

[steve]

Should put this in the FAQ's.

I've already escalated this to Audacity's QA guys. This has not been documented before as it appears to be a fairly new Windows 10 bug.

[waxcylinder]

THAT WAS IT!!!!!!!!!!!

That did it !

Amazing. Cannot thank you enough. Wow. NOW I can use Audacity...this was a big help.

Thank you very much. Should put this in the FAQ's.

Not sure about that till we get to do some more testing - I did some testing today HP Envy SSD W10

I can't test Steve's Steps for changing the recording device settings as my new(ish) HP laptop only allows me to have recording input at 16-bit 48000Hz with the onboard soundcard - the dropdown is grayed-out and inoperable.
Later I also tried my external USB soundcard (Edirol UA-1EX) and that was the same with recording settings


For playback however, while my Edirol will only allow 16-bit 48000 Hz my onboard soundcard output has the option of 16-bit 4800 and 24-bit 4800, I appear to be able to switch between the two settings (even though the onboard soundcard mic is set as the default) and both settings seem to facilitate playback.

The first time I did it I got the warning that the device was in use by another app and if I changed it that app may lose sound - but I was able to OK that and the change was made.

Audacity seems to play quite happily regardless of whether the soundcard is set to 16-bit or 24-bit - and iTunes plays with either setting too.

So on this PC it looks like a warning that can be overridden rather than a no-can-do bug by Microsoft.


But jolly glad we got you fixed and working with Steve's workaround, navigate40

WC

[steve]

The first time I did it I got the warning that the device was in use by another app and if I changed it that app may lose sound - but I was able to OK that and the change was made.

That used to happen here too, but not now. No new software on the test machine other than updates. I now need to dance this merry dance: viewtopic.php?p=361092#p361092

[waxcylinder]

The first time I did it I got the warning that the device was in use by another app and if I changed it that app may lose sound - but I was able to OK that and the change was made.

That used to happen here too, but not now. No new software on the test machine other than updates. I now need to dance this merry dance: viewtopic.php?p=361092#p361092

If we create an FAQ for this we can add you "merry dance" as a workaround that may be needed by some users,

Peter

[lbeebz]

I just bought the UMC22 and had the same problem on my Windows 10 PC. Fixed it perfectly by downloading this Beringer driver: https://www.driversdownloader.com/downl ... 0.zip.html

In the process I had to also download the LAME for Windows, but the driver installer guided me through that. All works perfectly now after a couple of days of frustration. Did my first recording today.

[kevkorpse]

I have almost the same issue and I've tried the solution near the end which almost worked but...

I can see the bars/leds lighting up so it is picking up the guitar through the audio interface (see attachment) but I can't hear it through my pc headphones, nor will it pickup in Bandlab even though it works perfectly fine with a MIC.

Help???

[kevkorpse]

Update: I've actually got it working using the Line 1 input. The Inst 2 input just not playing! Which is fine, I'll just have to keep swapping the cables between mic and guitar! Bahhhh!!

[steve]

I've actually got it working using the Line 1 input. The Inst 2 input just not playing! Which is fine, I'll just have to keep swapping the cables between mic and guitar! Bahhhh!!

As with most USB interfaces, the two inputs are hard wired:
Input 1 -> Channel 1
Input 2 -> Channel 2

An alternative to swapping the cables around, is that when you want to record from input 2, set Audacity to record "2 channels (stereo)" (in the Device Toolbar). This will record channel 2 in the right channel of the stereo track. When the recording is done, you can "Split to Mono" (see: https://manual.audacityteam.org/man/spl ... racks.html) and delete the empty "left" track (Click on the [X] in the top left corner of the track).