*NO* version of Audacity works for me in Windows 10

Help for Audacity on Windows.
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Please state which version of Windows you are using,
and the exact three-section version number of Audacity from "Help menu > About Audacity".


Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
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BrianGygi
Posts: 27
Joined: Mon Jan 25, 2021 10:03 pm
Operating System: Windows 10

Re: *NO* version of Audacity works for me in Windows 10

Post by BrianGygi » Sun Apr 18, 2021 2:48 pm

Here is the audacity.cfg from C:\Users\Brian\AppData\Local\Audacity\SessionData. I have also posted the plugin*.cfg files from there. I hope they tell you something!
Thanks again
Attachments
audacity.cfg
(6.11 KiB) Downloaded 7 times
pluginregistry.cfg
(38.92 KiB) Downloaded 4 times
pluginsettings.cfg
(27 Bytes) Downloaded 3 times

steve
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Re: *NO* version of Audacity works for me in Windows 10

Post by steve » Sun Apr 18, 2021 3:20 pm

That looks OK.
I'm wondering if we've been looking in the wrong place.
Whenever I would try to save a project, or export a file, or anything that required interacting with Windows, I would get the following error screen (attached).
OK, so Audacity crashes on "save" or "export". What do you mean by "or anything that required interacting with Windows"?

Can you import this short WAV file without Audacity crashing:
chirp.wav
(516.84 KiB) Downloaded 2 times
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

BrianGygi
Posts: 27
Joined: Mon Jan 25, 2021 10:03 pm
Operating System: Windows 10

Re: *NO* version of Audacity works for me in Windows 10

Post by BrianGygi » Sun Apr 18, 2021 3:42 pm

Hi Steve, when I try to Import that wav file (or anything else) I get that error screen I posted earlier and it generates the same zip file, with the same log.txt describing trying to load the FFmpeg libraries (below).
Sorry I'm really stumped here.
Thanks again for your help.

11:35:33: Audacity 3.0.0
11:35:33: Trying to load FFmpeg libraries...
11:35:33: Trying to load FFmpeg libraries from system paths. File name is 'avformat-55.dll'.
11:35:33: Looking up PATH environment variable...
11:35:33: PATH = 'C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Users\Brian\AppData\Local\Microsoft\WindowsApps;;C:\Program Files\JetBrains\PyCharm 2020.3.5\bin;'
11:35:33: Temporarily prepending ';' to PATH...
11:35:33: Checking for monolithic avformat from 'avformat-55.dll'.
11:35:33: Error: Failed to load shared library 'avformat-55.dll' (error 126: The specified module could not be found.)
11:35:33: Loading avutil from ''.
11:35:33: Error: Failed to load shared library '.dll' (error 126: The specified module could not be found.)
11:35:33: Loading avcodec from ''.
11:35:33: Error: Failed to load shared library '.dll' (error 126: The specified module could not be found.)
11:35:33: Loading avformat from 'avformat-55.dll'.
11:35:33: Error: Failed to load shared library 'avformat-55.dll' (error 126: The specified module could not be found.)
11:35:33: Error: Failed to load FFmpeg libraries.
11:35:33: Returning PATH to previous setting: C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Users\Brian\AppData\Local\Microsoft\WindowsApps;;C:\Program Files\JetBrains\PyCharm 2020.3.5\bin;
11:35:33: Error: Failed to find compatible FFmpeg libraries.

steve
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Re: *NO* version of Audacity works for me in Windows 10

Post by steve » Sun Apr 18, 2021 3:47 pm

Are you able to generate a tone? (Generate menu > Tone)
If so, can you play it?
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jademan
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Re: *NO* version of Audacity works for me in Windows 10

Post by jademan » Sun Apr 18, 2021 3:55 pm

Ivalogic wrote:
Sat Apr 17, 2021 5:19 pm
I'm not an expert on this, but you may have to delete some faulty plug-ins.
It looks suspicious, as stated in the debug report screenshot, that the debug report will be stored in a Wondershare software folder.
I think Ivalogic may be on to something here.... Have you tried parking all of your plugins by renaming your AppData > Roaming > audacity directory?

BrianGygi
Posts: 27
Joined: Mon Jan 25, 2021 10:03 pm
Operating System: Windows 10

Re: *NO* version of Audacity works for me in Windows 10

Post by BrianGygi » Sun Apr 18, 2021 4:05 pm

Hi, I'm not sure what you mean by "parking" my plug-ins. So what should I rename my AppData->Roaming->audacity directory? And will I need to create a new, blank one?
Thanks

BrianGygi
Posts: 27
Joined: Mon Jan 25, 2021 10:03 pm
Operating System: Windows 10

Re: *NO* version of Audacity works for me in Windows 10

Post by BrianGygi » Sun Apr 18, 2021 4:10 pm

Also, the PlugIns directory on C:\Users\Brian\AppData\Roaming\audacity is empty. Shouldn't there be something there?

steve
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Re: *NO* version of Audacity works for me in Windows 10

Post by steve » Sun Apr 18, 2021 4:37 pm

BrianGygi wrote:
Sun Apr 18, 2021 4:10 pm
Also, the PlugIns directory on C:\Users\Brian\AppData\Roaming\audacity is empty. Shouldn't there be something there?
On 64-bit Windows, the plug-ins shipped with Audacity should be in:
C:\Program Files (x86)\Audacity\Plug-Ins\

On 32-bit Windows:
C:\Program Files\Audacity\Plug-Ins\

Optional / 3rd party plug-ins are often installed to:
C:\Users\<username>\AppData\Roaming\audacity\Plug-Ins\
but in a fresh installation of Audacity that folder is not used (only if you add extra plug-ins).
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)

jademan
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Re: *NO* version of Audacity works for me in Windows 10

Post by jademan » Sun Apr 18, 2021 6:52 pm

BrianGygi wrote:
Sun Apr 18, 2021 4:10 pm
Also, the PlugIns directory on C:\Users\Brian\AppData\Roaming\audacity is empty. Shouldn't there be something there?
No, as Steve indicated, they may be located elsewhere. It makes no difference where they are located.
BrianGygi wrote:
Sun Apr 18, 2021 4:05 pm
Hi, I'm not sure what you mean by "parking" my plug-ins. So what should I rename my AppData->Roaming->audacity directory? And will I need to create a new, blank one?
Thanks
So what I do is
1) Exit audacity.
2) Rename ..AppData\Roaming\audacity to ..AppData\Roaming\audacityx
3) Restart audacity and observe possibly different behavior.

To return to prior state:
1) Exit audacity.
2) Delete ..AppData\Roaming\audacity
3) Rename ..AppData\Roaming\audacityx back to ..AppData\Roaming\audacity

No muss, no fuss.

BrianGygi
Posts: 27
Joined: Mon Jan 25, 2021 10:03 pm
Operating System: Windows 10

Re: *NO* version of Audacity works for me in Windows 10

Post by BrianGygi » Sun Apr 18, 2021 10:24 pm

Hi, I did as you suggested:

Renamed ..AppData\Roaming\audacity to ..AppData\Roaming\audacitybackup
Went back into Audacity and observed exactly the same behavior.....

Aiyy - any other approaches to try?

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